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# Solutions Engineer - Coppell, TX or Milpitas, CA

- **Company:** Rohde & Schwarz
- **Location:** United States
- **Experience:** Expert
- **Salary:** $120,000.0 - $140,000.0
- **Contract:** Permanent contract
- **Skills:** Computer Engineering, Systems Integration, System Availability, Integration Tests, Wireless Technologies
- **Published:** July 5, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=bc357ede3fdf0ed4

## About the Role

* Bachelor's degree in Electrical Engineering, Computer Engineering, Physics, or related technical discipline, or equivalent industry experience
 * 5+ years supporting RF Test & Measurement systems or related wireless technologies
 * Strong knowledge of RF fundamentals, wireless communications, and system integration
 * Experience troubleshooting hardware, software, networking, and integrated test systems
 * Experience managing technical support cases using ticket management systems
 * Excellent analytical, communication, and customer-facing skills
 * Ability to work effectively across cross-functional and multi-vendor teams
 * Ability to travel domestically as required (approximately 20-30%)
 * In order to be considered, candidates must reside in the US and have valid permanent work authorization.

## Description

Recently named by Newsweek as one of the Best American Mid-Sized Workplaces in 2026, Rohde & Schwarz is seeking a Solutions Engineer supporting advanced Test & Measurement systems. This role provides advanced technical support for complex RF and OTA test systems, drives ticket resolution, and works closely with field service, engineering, and customers to maximize system availability and customer satisfaction. The position is instrumental in scaling recurring service revenue while delivering an exceptional customer experience. This role can be based out of either Coppell, TX or Milpitas, CA and will require regular attendance in the office each week., + Provide advanced technical support for complex RF, OTA, and wireless test systems

 * Own the technical ticket lifecycle from opening through resolution and closure
 * Prioritize and manage support cases in accordance with SLA response and resolution commitments
 * Perform advanced troubleshooting, diagnostics, and root cause analysis for hardware, software, and integrated systems
 * Coordinate issue resolution with Field Service Engineers, Engineering, Product Divisions, and third-party suppliers
 * Provide remote technical guidance to field personnel to reduce system downtime and unnecessary onsite visits
 * Develop and maintain technical documentation, troubleshooting guides, and knowledge base articles
 * Identify recurring product or system issues and recommend corrective actions and service improvements
 * Support preventive maintenance strategies and system health assessments
 * Participate in customer technical reviews and continuous service improvement initiatives
 * Support new SLA program implementation and ongoing service delivery processes

Exciting insights into Rohde & Schwarz

Our colleagues provide insider information about:

 * Daily adventures and challenges
 * Our passionate team
 * The technologies behind the innovative projects and solutions


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