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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Technician - IT Asset Management (ITAM) - **Company:** Allied Llc - **Location:** New York, NY, United States - **Experience:** Experienced - **Salary:** $58,240.0 - $62,400.0 - **Contract:** Permanent contract - **Skills:** Microsoft Word, Microsoft Excel, Data Analysis, Microsoft Outlook, Databases, Data Security, Procurement Software, Wireless Devices, Microsoft InTune, Hardware Asset Management, Servicenow - **Published:** July 5, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=2ed6c4adf046c3dc ## About the Role * Ability to interact with internal and external clients to receive information and data. * Knowledge and/or experience in department practices and procedures. * Ability to solve a range of basic problems * Strong verbal and written communication skills desired * Ability to effectively manage multiple priorities * Positive attitude and an emphasis on customer service is a requirement * Knowledge of the IT industry, computer HW/SW and Operating Systems a plus Qualifications: At least 3 years of applicable experience. ServiceNow experience required. Strong knowledge of MS Outlook, Word and Excel is a must. Bachelor's degree preferred. If you are a dedicated IT professional looking for an exciting opportunity to contribute to our organization's success, please apply now. ## Description We are seeking a skilled and motivated IT Technician to join our IT Asset Management team in New York City. This is a great opportunity for someone who is passionate about technology and enjoys helping others while updating/maintaining IT asset inventory status in ServiceNow., * Manage Hardware Inventory for Client Locations * Manage IT Asset Management Technician requests for Client as required * Fulfills requests for IT hardware, software and telecom wireless devices within parameters of team SLAs (Service Level Agreements). * Procures requested items and makes available/ships to requestors * Manage hardware onboarding/offboarding queues * Device reimaging, secure data wipe, and Intune device provisioning. * Shipping and receiving of IT Assets to and from various customer locations * Experience with creating/updating asset records on ServiceNow * Responsible for administrative duties within the IT procurement and inventory management function, including escalation to client POCs on product procurement status and delivery timelines. * Maintains records and databases containing information regarding licenses, warranties, and service agreements for the organization's hardware and software. * Minimizes organizational cost through product standardization and tracking. * Track quality throughout the product lifetime. * Maintain accurate inventory of hardware and software products. * Under general direction, prepares special or one-time reports, summaries, or replies to inquiries, selecting relevant information from a variety of sources such as reports, documents, correspondence, other areas of the Company, etc. * Ability to analyze data and build tables, pivots, charts and graphs as required within Microsoft Excel. * Ensures that requests for action or information are relayed to appropriate staff members; ensures that information is furnished in a timely manner; decides whether a higher authority should be notified of important or emergency matters. * Periodically evaluates process and program effectiveness and takes action to maintain continuous improvement. * Follows all safety rules and procedures, and contributes to the safety of co-workers and the general public. * Able to follow instruction and cooperate with other employees and customers. * Performs responsibilities in a manner that clearly shows effective communication and cooperation and that promotes open exchange of information, respect, high ethical standards and professionalism. * Maintains work areas in a clean and orderly manner. ## Related Videos - [Data Science in Retail](https://www.wearedevelopers.com/videos/586-data-science-in-retail) - [Applying Agile Principles to Incident Management ](https://www.wearedevelopers.com/videos/101-applying-agile-principles-to-incident-management) - [Kubernetes and Microservices with Multi-Model Databases](https://www.wearedevelopers.com/videos/382-kubernetes-and-microservices-with-multi-model-databases) - [Building Talent Acquisitions Teams](https://www.wearedevelopers.com/videos/1496-building-talent-acquisitions-teams) - [Data Science on Software Data](https://www.wearedevelopers.com/videos/162-data-science-on-software-data) - [AI in Production: applied AI & enterprise use cases](https://www.wearedevelopers.com/videos/100130-ai-in-production-applied-ai-enterprise-use-cases) ## Related Articles - [How should you format your IT resume?](https://www.wearedevelopers.com/magazine/68-how-should-you-format-your-it-resume) - [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk) - [How to land a developer job in Amsterdam](https://www.wearedevelopers.com/magazine/36-how-to-land-a-developer-job-in-amsterdam) - [Best Companies to work for in London: Top 25 Companies in 2023](https://www.wearedevelopers.com/magazine/187-best-companies-to-work-for-in-london-top-25-companies-in-2023) - [IT Salaries in Austria](https://www.wearedevelopers.com/magazine/286-it-salaries-in-austria) - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers)