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# Customer Delivery Architect (Remote)

- **Company:** Cisco Systems, Inc.
- **Location:** Durham, NC, United States (Remote available)
- **Experience:** Expert
- **Salary:** $166,500.0 - $323,600.0
- **Contract:** Permanent contract
- **Skills:** Artificial Intelligence, Application Lifecycle Management, Border Gateway Protocol, Catalyst (Software), Network Operating System (NOS), Cisco Hardwares, Cloud Computing, Communications Protocols, Computer Networks, Network Congestion, Data Centers, Software Debugging, Linux, DevOps, Distributed Systems, Ethernet, IPv6, Multi-protocol Systems, Python (Programming Language), Network Architecture, Network Planning and Design, Routing, Network Service, Network Protocols, Cisco Nexus Switches, Open Source Technology, Performance Tuning, Remote Direct Memory Access, Redis, Software Engineering, Verification and Validation (Software), High Performance Computing, Application Specific Integrated Circuits, Delivery Pipeline, Git, Data Center Networking, Kubernetes, Infrastructure Automation Frameworks, Information Technology, Cisco, Hardware Debugging
- **Published:** July 5, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=3c5342afa2c5f2a0

## About the Role

* Bachelor's degree in Computer Science, Electrical Engineering, or related field (or equivalent experience)
 * 10+ years of experience in networking, distributed systems, or hyperscale infrastructure
 * Deep knowledge ofdata center networking architectures and large-scale routing environments
 * Strong troubleshooting skills across software, hardware, and network protocols
 * Experience working inlarge production environments with minimal supervision

Core Technical Expertise
SONiC and Open Networking * Deep hands-on experience withSONiC architecture and operations

 * Understanding ofSAI, Redis DB model, containerized services, and control-plane architecture

Linux Systems * Strong knowledge ofLinux networking stack and kernel internals

 * Experience debugging network behavior using Linux tools and system-level diagnostics
 * Familiarity withDocker or Kubernetes-based service orchestration

Programmable Silicon& Hardware Debugging * Experience working withmerchant silicon or programmable ASIC platforms

 * Exposure toCisco Silicon One architecture or similar programmable switching silicon
 * Ability to analyze packet forwarding pipelines and hardware counters

AI / ML Networking * Experience supportingAI cluster networking or HPC fabrics

 * Knowledge ofRoCE networking, congestion management, and performance optimization

DevOps& Automation * Strong automation experience withPython and Linux tooling

 * Experience withCI/CD pipelines and automated infrastructure validation
 * Familiarity withopen-source development workflows and Git-based collaboration

Networking Protocol Expertise

Strong working knowledge of:

 * BGP
 * ISIS
 * MPLS and Segment Routing
 * VXLAN / EVPN
 * IPv6
 * Data center leaf-spine fabrics, * Experience operatinghyperscale cloud or web-scale infrastructure
 * Hands-on experience withCisco Silicon One-based systems
 * Contributions toSONiC or other open networking projects
 * CCIE (Service Provider, Data Center, or Routing& Switching) or equivalent experience
 * Experience integratingnetwork telemetry, streaming analytics, and observability platforms

## Description

Cisco is seeking aCustomer Delivery Architect (CDA) to support one of the world's largest hyperscale web customers in the Seattle area. This role is focused onnext-generation data center networking built on SONiC and Cisco Silicon One, powering large-scaleAI/ML and high-performance computing infrastructure.
As part of Cisco'sCustomer Experience (CX) organization, you will operate at the intersection ofopen networking software, programmable switching silicon, and hyperscale infrastructure operations. You will work directly with customer network platform teams and Cisco engineering to design, troubleshoot, and optimize SONiC-based data center fabrics running on Cisco hardware platforms.
This role is ideal for engineers who enjoy going deep across the stack - fromLinux kernel networking and containerized SONiC services to ASIC forwarding pipelines and AI cluster network design.
What You'll Do

 * Act as thetechnical authority for SONiC deployments running on Cisco Silicon One platforms in large-scale production environments.
 * Provide architectural guidance and operational support forhyperscale data center fabrics supporting AI/ML workloads.
 * Troubleshoot complex issues across the stack includingSONiC containers, Linux networking, routing protocols, and ASIC forwarding behavior.
 * Perform deep debugging and analysis usingSilicon One SDK tools and ASIC telemetry to identify hardware and software interactions.
 * Support bothproduction and pre-production validation environments running SONiC and Cisco platforms includingNCS5500, Catalyst 8000, Nexus 3000/9000, and NCS1K.
 * Collaborate directly with Ciscosilicon architects, SONiC development teams, and software engineering groups to resolve defects and improve platform capabilities.
 * Optimize network fabrics designed forAI/ML clusters using RDMA over Converged Ethernet (RoCE) and other high-performance transport mechanisms.
 * Guide the customer in adoptingDevOps-driven operational models, including CI/CD pipelines for SONiC software validation and infrastructure automation.
 * Help implementobservability, telemetry, and automated validation frameworks to improve reliability at hyperscale.
 * Act as a trusted technical advisor, building strong relationships withcustomer network engineering and infrastructure teams.

Technologies You Will Work With
This role involves hands-on work with technologies across the entire networking stack:
Open Network Operating Systems * SONiC (Software for Open Networking in the Cloud)

 * Linux-based network operating systems and distributed network services
 * Containerized network services and orchestration

Programmable Silicon * CiscoSilicon One architecture

 * ASIC-level packet forwarding pipelines
 * Hardware telemetry and deep packet path debugging
 * Switch Abstraction Interface (SAI)

AI / ML Data Center Networking * High-performanceAI cluster fabrics

 * RoCE (RDMA over Converged Ethernet) networking
 * Lossless Ethernet and congestion control
 * Large-scale leaf-spine architectures optimized for GPU workloads

Automation& DevOps * CI/CD pipelines for network validation and software lifecycle management

 * Infrastructure-as-code and automated testing frameworks
 * Python-based automation and Linux tooling
 * Git-based development and open-source collaboration workflows

What You'll Work With

Within Cisco, you will collaborate closely with:

 * CiscoSilicon One engineering and architecture teams
 * SONiC platform developers and open networking engineers
 * Cisco software development and validation teams
 * High Touch Operations and Service Delivery Managers
 * Cisco Network Consulting Engineers and Architects


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