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# Information Technology Support Specialist

- **Company:** KEEFORCE
- **Location:** Owensboro, KY, United States (Remote available)
- **Experience:** Expert
- **Salary:** $35,360.0 - $45,760.0
- **Contract:** Permanent contract
- **Skills:** Active Directory, Amazon Web Services, Application Firewall, Microsoft Azure, Dynamic Host Configuration Protocol, Domain Name System (DNS), Hyper-V, Virtual Private Networks (VPN), Microsoft Office, Microsoft Software, Network Forensics, Routing, Network Administration, Windows Domain, Software Maintenance, Cloud Services, Server Virtualization, Traffic Analysis, Virtual Local Area Networks, VMware Virtualization, Wide Area Networks, Windows Desktop, Wi-Fi Technology, Internet Protocol Telephony, Office365, Firewalls (Computer Science), Information Technology, Firewall Services Module, Server Operating Systems & Platforms, Vmware
- **Published:** July 5, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=20ceb925e5b86897

## About the Role

To perform this job successfully, an individual must be able to work as an individual along with being a member of the Team environment. Job responsibilities will be performed at KeeFORCE offices and KeeFORCE client locations. The requirements listed below are representative of the knowledge, skill, and/or ability required.

EDUCATION and/or EXPERIENCE (5 years hands-on technical experience desired)

 * General Technical Troubleshooting
 * Physical and Virtual Server Environments
 * Firewall administration
 * Backup Administration and Configuration of Solutions
 * Cloud Solutions--AWS, Azure, M365
 * LAN/WAN administration, Ability to effectively communicate information and respond to questions from groups of managers, clients, customers, and the general public. Apply basic mathematical concepts and mathematical operations.

## Description

The Representative will provide support to Clients in a number of technical areas.

 * Network administration
 * Hardware and software maintenance
 * Active Directory, DHCP, DNS administration
 * Azure Cloud Management
 * VoIP systems
 * Network traffic analysis
 * M365 Configuration and Concepts
 * Firewall Configuration
 * VPN Tunneling and Connectivity
 * VLAN Administration
 * VMware and Hyper V Administration

KEY RESPONSIBILITIES AND DUTIES include the following. Other duties may be assigned.

 * Perform remote & onsite troubleshooting to isolate and diagnose problems.
 * Install/upgrade hardware and software components as required.
 * Maintain/Troubleshoot Windows Domain environments, Active Directory, DNS, Multi server environments, Hyper V Virtual server environments
 * Firewall Configuration and Support- Firewall policy and configuration, VPN tunneling, QOS, Traffic Routing
 * Maintain/Troubleshoot VMware Virtual Environment
 * Microsoft Application Suite Installation & Support - M365 Setup and Configuration, Office (2010-2019)
 * Windows Desktop Operating System Support
 * Managed Backup / BDR Systems
 * Managed Switch Configuration - Creating and supporting VLAN environments, Port tagging and configuration
 * WiFi Administration - installation, configuration, traffic analysis, coverage analysis


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