> Markdown version of [/jobs/ext/1189182-it-help-desk-specialist](https://www.wearedevelopers.com/jobs/ext/1189182-it-help-desk-specialist). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Help Desk Specialist - **Company:** TEKSYSTEMS INC. - **Location:** Honolulu, HI, United States - **Experience:** Experienced - **Salary:** $41,600.0 - $52,000.0 - **Contract:** Permanent contract - **Skills:** Active Directory, Software Troubleshooting, Peripherals, User Administration - **Published:** July 5, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=b4378b4e192292a0 ## About the Role * Previous help desk or desktop support experience, ideally 2+ years * Previous experience with Active Directory and account provisioning * Previous experience with hardware and software troubleshooting, including peripherals such as printers * Previous experience with imaging PC's * Previous experience with basic network troubleshooting * Strong communication ## Description TEKsystems is seeking an IT Help Desk Specialist to support one of our partner companies in the healthcare industry. This position will be responsible for helping support end users with IT troubleshooting such as password reset and account provisioning through Active Directory, hardware and software troubleshooting, setting up new workstations, imaging PC's, and basic network troubleshooting. This position will be 100% onsite in Honolulu, Hawaii. This position also supports a 24/7 environment and a rotating schedule which includes nights and weekends. ## Related Videos - [Building a Cross-Platform BLE Client with Kotlin Multiplatform and Kable](https://www.wearedevelopers.com/videos/100250-building-a-cross-platform-ble-client-with-kotlin-multiplatform-and-kable) - [Keycloak case study: Making users happy with service level indicators and observability](https://www.wearedevelopers.com/videos/1599-keycloak-case-study-making-users-happy-with-service-level-indicators-and-observability) - [MCP Mashups: How AI Agents are Reviving the Programmable Web](https://www.wearedevelopers.com/videos/1392-mcp-mashups-how-ai-agents-are-reviving-the-programmable-web) - [RPA in the Public Sector](https://www.wearedevelopers.com/videos/86-rpa-in-the-public-sector) - [Fault Tolerance and Consistency at Scale: Harnessing the Power of Distributed SQL Databases](https://www.wearedevelopers.com/videos/1146-fault-tolerance-and-consistency-at-scale-harnessing-the-power-of-distributed-sql-databases) - [Closing Keynote by Joel Spolsky](https://www.wearedevelopers.com/videos/615-closing-keynote-by-joel-spolsky) ## Related Articles - [How to land a developer job in Amsterdam](https://www.wearedevelopers.com/magazine/36-how-to-land-a-developer-job-in-amsterdam) - [The Best Job Search Websites of 2025](https://www.wearedevelopers.com/magazine/368-the-best-job-search-websites-of-2025) - [Technical Documentation For Developers](https://www.wearedevelopers.com/magazine/128-technical-documentation-for-developers) - [Finding IT & Technology English-speaking Jobs in Germany ](https://www.wearedevelopers.com/magazine/446-finding-it-technology-english-speaking-jobs-in-germany) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [IT Salaries in Austria](https://www.wearedevelopers.com/magazine/286-it-salaries-in-austria)