> Markdown version of [/jobs/ext/1196639-content-designer-agentic-experience-design](https://www.wearedevelopers.com/jobs/ext/1196639-content-designer-agentic-experience-design). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Content Designer: Agentic experience Design - **Company:** Pontoon - **Location:** London, UK (Remote available) - **Contract:** Temporary contract - **Skills:** Artificial Intelligence, Graph Database, Metadata, Working Model 2D, Generative AI - **Published:** July 7, 2026 - **Apply:** https://find.jobs/jobs-near-me/apply/ats-redirect/?id=2848849594-2 ## About the Role * Content Design Expertise:Strong UX writing skills and the ability to simplify complex information. * Design Thinking:Proficiency in problem framing, ideation, and testing. * Systems Mindset:Ability to design content across entire journeys and ecosystems, not just individual screens. * Collaboration Skills:Comfort in partnering with various stakeholders, including product, engineering, and legal teams. * AI Awareness:Familiarity with generative AI and conversational design principles is a plus. * Structured Content Knowledge:Experience with content models, taxonomies, and metadata. * Data-Driven Mindset:Ability to work effectively with data teams on content pipelines and quality checks. * Quality and Risk Awareness:Understanding the importance of accuracy and compliance in regulated environments. ## Description Are you ready to take your content design skills to the next level? Our client, a leading player in the banking industry, is seeking a passionate and innovative Content Designer to join their team for a 6-month temporary contract. This is your chance to shape customer-first experiences in the exciting realm of Conversational Banking! What You'll Do: As an agentic Content Designer, you will: * Collaborate with a dynamic cross-functional team to create engaging, safe, and compliant customer experiences. * Leverage your content design expertise to understand customer needs and craft AI-powered content that is structured, accurate, and machine-usable. * Develop content approaches for emerging AI patterns, ensuring clear communication and usability. * Partner with data scientists and engineers to define and evolve a knowledge graph that models relationships across products and systems. * Conduct content audits and refine content strategies to ensure readiness for AI systems. * Prototype, test, and iterate to continuously improve the quality of customer interactions., * Flexible Working Arrangements:Enjoy a hybrid working model, with the option to work from home and collaborate in the office two days a week. * Professional Development:Opportunities for growth and support to optimize your potential. * Inclusive Culture:Join a team that values diversity and encourages everyone to contribute their unique perspectives. If you're a go-getter ready to embrace the exciting world of agentic design in banking, we want to hear from you! This is your opportunity to make a real impact and drive innovation in customer experiences. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. ## Related Videos - [A Data Mesh needs Open Metadata](https://www.wearedevelopers.com/videos/505-a-data-mesh-needs-open-metadata) - [Your imaginations is (no longer) the limit: how Generative AI empowers people to be creative](https://www.wearedevelopers.com/videos/741-your-imaginations-is-no-longer-the-limit-how-generative-ai-empowers-people-to-be-creative) - [Putting the Graph In GraphQL With The Neo4j GraphQL Library](https://www.wearedevelopers.com/videos/257-putting-the-graph-in-graphql-with-the-neo4j-graphql-library) - [The integrated AI experience: A New Paradigm in an Agentic World](https://www.wearedevelopers.com/videos/100093-the-integrated-ai-experience-a-new-paradigm-in-an-agentic-world) - [Crafting Custom Frameworks with Rust: A Deep Dive into Procedural Macros](https://www.wearedevelopers.com/videos/849-crafting-custom-frameworks-with-rust-a-deep-dive-into-procedural-macros) - [Building Collaborative Open Source tools for Developers and Designers - Pablo Ruiz-Muzquiz from Penpot](https://www.wearedevelopers.com/videos/1345-building-collaborative-open-source-tools-for-developers-and-designers-pablo-ruiz-muzquiz-from-penpot) ## Related Articles - [Graph and AI Trends 2026: Why Is AI Running but Not Yet Delivering?](https://www.wearedevelopers.com/magazine/680-graph-and-ai-trends-2026-why-is-ai-running-but-not-yet-delivering) - [Everything a Developer Needs to Know About MCP with Neo4j](https://www.wearedevelopers.com/magazine/604-everything-a-developer-needs-to-know-about-mcp-with-neo4j) - [The future is here: How artificial intelligence is influencing UX design](https://www.wearedevelopers.com/magazine/65-the-future-is-here-how-artificial-intelligence-is-influencing-ux-design) - [What is Agentic Programming and Why Should Developers Care?](https://www.wearedevelopers.com/magazine/625-what-is-agentic-programming-and-why-should-developers-care) - [Declarative Design and a fresh take on collaboration with developers](https://www.wearedevelopers.com/magazine/595-declarative-design-and-a-fresh-take-on-collaboration-with-developers) - [Never delegate the understanding](https://www.wearedevelopers.com/magazine/749-never-delegate-the-understanding)