> Markdown version of [/jobs/ext/1196963-senior-project-manager-telephony-modernisation](https://www.wearedevelopers.com/jobs/ext/1196963-senior-project-manager-telephony-modernisation). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Senior Project Manager ? Telephony Modernisation

- **Company:** Arm Limited
- **Location:** Luton, UK
- **Experience:** Expert
- **Salary:** £180,960.0
- **Contract:** Temporary contract
- **Skills:** Microsoft Windows, Agile Methodology, VoIP, Cloud Computing, Collaborative Software, Live Connect (Windows), PRINCE2, Servicenow
- **Published:** July 7, 2026
- **Apply:** https://find.jobs/jobs-near-me/apply/ats-redirect/?id=2861685542-2

## About the Role

* Proven Experience in project/program management, including large-scale, multi-site digital transformation initiatives.
 * Experience deploying cloud-based, Voice Over IP Telephony solutions
 * Hold a PMP, PRINCE2, or Agile certification.
 * Proven experience delivering digital workplace or employee experience projects and programs.
 * Demonstrated success managing stakeholders at senior leadership level.
 * Strong knowledge of Agile, Waterfall, and hybrid delivery methodologies.
 * Experience with collaboration platforms (e.g. Microsoft 365, ServiceNow.)

## Description

About the Role: Seeking a Senior Project Manager to lead the Telephony Modernisation project that supports the transformation of the digital employee experience (DEX). This role drives strategy, delivery, and continuous improvement of our Telephony Services to enhance collaboration, productivity, safety and security across the organisation., * Establish governance structures, project controls, and reporting mechanisms that align to Digital Solutions processes.

 * Manage project risks, issues, dependencies, and change impacts.
 * Build strong relationships with senior stakeholders across Digital Solutions, Business, Operations, and Corporate Communications.
 * Ensure that projects go through ORR (Operational Readiness Review) and Service Transition processes and are accepted into live services.
 * Develop and deliver change management and communication plans working in partnership with our adoption and communications team.
 * Help to deliver DEX roadmaps aligned with business strategy
 * Champion user-centric design principles and continuous improvement.
 * Lead training, adoption campaigns, and feedback loops.


## Related Videos

- [Unlocking the potential of Digital & IT at Vodafone](https://www.wearedevelopers.com/videos/602-unlocking-the-potential-of-digital-it-at-vodafone)
- [Applying Agile Principles to Incident Management ](https://www.wearedevelopers.com/videos/101-applying-agile-principles-to-incident-management)
- [WeAreDevelopers LIVE - Playing in Production](https://www.wearedevelopers.com/videos/100363-wearedevelopers-live-playing-in-production)
- [Crew Management System for Airlines: Plan duties for pilots & flight attendants worldwide](https://www.wearedevelopers.com/videos/1444-crew-management-system-for-airlines-plan-duties-for-pilots-flight-attendants-worldwide)
- [AI in Production: applied AI & enterprise use cases](https://www.wearedevelopers.com/videos/100130-ai-in-production-applied-ai-enterprise-use-cases)
- [Getting under the skin: The Social Engineering techniques](https://www.wearedevelopers.com/videos/38-getting-under-the-skin-the-social-engineering-techniques)

## Related Articles

- [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers)
- [Mastering Remote Work: Tips for Developers](https://www.wearedevelopers.com/magazine/558-mastering-remote-work-tips-for-developers)
- [Best Companies to work for in London: Top 25 Companies in 2023](https://www.wearedevelopers.com/magazine/187-best-companies-to-work-for-in-london-top-25-companies-in-2023)
- [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs)
- [UK Business Culture and Etiquette](https://www.wearedevelopers.com/magazine/326-uk-business-culture-and-etiquette)
- [Remote Work: Best Practices for Developers](https://www.wearedevelopers.com/magazine/315-remote-work-best-practices-for-developers)