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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Product Owner - **Company:** The Citation Group - **Location:** Wilmslow, UK - **Contract:** Permanent contract - **Skills:** Agile Methodology, Artificial Intelligence, User-Centered Design - **Published:** July 8, 2026 - **Apply:** https://find.jobs/jobs-near-me/apply/ats-redirect/?id=2862483601-2 ## About the Role * Proven experience owning digital products in a tech-enabled or service-oriented environment. * A commercially minded product thinker who blends customer empathy with business acumen. * Strong strategic capability, combined with hands-on delivery experience. * Excellent communication and stakeholder management skills-able to influence at all levels. * Comfort working in environments with multiple brands, systems or legacy constraints. * Fluency in user-centred design principles, with a sharp eye for UX and simplicity. * A pragmatic approach to Agile, focused on outcomes rather than rituals. * Awareness of how AI tools (e.g. generative, predictive, assistive) can be applied to enhance user experience or operational efficiency. What's in it for you * The chance to shape meaningful products that impact thousands of businesses. * High-autonomy role within a growing product function committed to innovation. * Exposure to group-level strategy and decision-making. * A collaborative culture that values initiative, experimentation, and customer-first thinking. * 25 days of holiday (plus bank holidays), your birthday off, and extra time for newlyweds or new pet parents. * Community volunteer days, and tailored support for growing families. ## Description Our product portfolio spans HR, Health & Safety, certification, and beyond-supporting day-to-day tasks and long-term business goals alike. As a Product Owner in our Safety team, you'll take ownership of features in our H&S system that sit at the heart of this vision. Whether it's improving existing customer flows, surfacing insights, or unlocking new value through AI, you'll help shape intuitive, high-impact experiences that deliver measurable value for clients and the business. What you'll be doing * Define and deliver product strategy for one or more product areas, ensuring alignment to group objectives and client needs. * Own product performance-tracking, analysing and improving key metrics such as adoption, engagement, satisfaction, and commercial contribution. * Drive discovery and prioritisation, translating customer insight, business input, and market analysis into actionable product decisions. * Shape product roadmaps that deliver both short-term value and long-term differentiation-balancing ambition with feasibility. * Work directly with your engineering teams, ensuring a well-maintained and clearly prioritised backlog that delivers value early and often. * Champion simplicity and usability-ensuring products are intuitive, effective, and enjoyable to use for a range of customer personas. * Embed AI tools and automation into both internal product processes and client-facing features to enhance productivity, insight and decision-making. * Collaborate cross-functionally with Commercial, Service, Marketing and Data teams to ensure joined-up planning and delivery. * Ensure clarity of direction through high-quality briefs, user stories, documentation and communication-guiding development with purpose. * Act as the product expert, maintaining a deep understanding of your product's role, performance, and opportunities for growth. ## Related Videos - [ShapeShift: Reinventing Agile for a B2B SaaS Scale-Up](https://www.wearedevelopers.com/videos/1655-shapeshift-reinventing-agile-for-a-b2b-saas-scale-up) - [Design as an algorithm, not as a feature](https://www.wearedevelopers.com/videos/471-design-as-an-algorithm-not-as-a-feature) - [Edit Your Future: Queerverse Radical AI](https://www.wearedevelopers.com/videos/909-edit-your-future-queerverse-radical-ai) - [Agile work at CARIAD – Creating a customer web application for controlling the vehicle ](https://www.wearedevelopers.com/videos/200-agile-work-at-cariad-creating-a-customer-web-application-for-controlling-the-vehicle) - [AI is dead, long live AK](https://www.wearedevelopers.com/videos/1093-ai-is-dead-long-live-ak) - [Insight into AI-Driven Design](https://www.wearedevelopers.com/videos/1016-insight-into-ai-driven-design) ## Related Articles - [Navigating the AI Shift](https://www.wearedevelopers.com/magazine/629-navigating-the-ai-shift) - [What is product discovery and why do developers need it?](https://www.wearedevelopers.com/magazine/517-what-is-product-discovery-and-why-do-developers-need-it) - [Dev Digest 121 - AI goes offline](https://www.wearedevelopers.com/magazine/456-dev-digest-121-ai-goes-offline) - [What is Agentic Programming and Why Should Developers Care?](https://www.wearedevelopers.com/magazine/625-what-is-agentic-programming-and-why-should-developers-care) - [Never delegate the understanding](https://www.wearedevelopers.com/magazine/749-never-delegate-the-understanding) - [UK Business Culture and Etiquette](https://www.wearedevelopers.com/magazine/326-uk-business-culture-and-etiquette)