> Markdown version of [/jobs/ext/1203142-internal-systems-crm-support-specialist](https://www.wearedevelopers.com/jobs/ext/1203142-internal-systems-crm-support-specialist). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Internal Systems & CRM Support Specialist

- **Company:** ONECLOUD CORPORATION, INC.
- **Location:** Charlotte, NC, United States
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Active Directory, VoIP, Business Systems, Software as a Service, Customer Data Management, Data Deduplication, Data Integrity, Virtual Private Networks (VPN), Microsoft Office, Salesforce.Com, Systems Integration, Workflow Management Systems, JavaScript Pagination Plugin, Information Technology, Gsuite
- **Published:** July 8, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=90ca000e75c0ab1a

## About the Role

* Excellent verbal and written communication skills.
 * Strong interpersonal and customer relationship management skills.
 * Exceptional organizational skills and attention to detail.
 * Strong analytical and problem-solving capabilities.
 * Demonstrated supervisory and leadership ability.
 * Proficient in Microsoft Office Suite and service management platforms such as ConnectWise or Salesforce.
 * Must be willing and able to work extended hours, both in-state and out-of-state, as operational needs require.
 * Must be able to lift up to 25 pounds on an occasional basis.
 * Must be willing to submit to a background check in accordance with applicable local laws and regulations.
 * Must be 21 years of age or older and possess a valid driver's license with a clean driving record.

EDUCATION & EXPERIENCE

 * Minimum of three (3) years of prior management experience required.
 * Broad experience in telephony, VoIP, paging, networking, and related technology fields strongly preferred.

#LI-1CLOUD

#ZR

## Description

OneCloud Corporation Internal Systems & CRM Support Specialist to own the administration and support of our internal IT infrastructure and CRM platform. In this role you will be the go-to expert for both day-to-day systems support and CRM operations ensuring our team stays productive, our data stays clean, and our business systems continue to scale with the company., * Serve as the primary point of contact for internal IT helpdesk escalations: hardware, software, network, and account issues

 * Administer and maintain internal systems including Active Directory/Google Workspace, VPN, MDM, and SaaS platform accounts
 * Own the administration of the company CRM platform - managing users, roles, permissions, pipelines, custom fields, and data integrity
 * Design, build, and maintain CRM workflows, automations, and integrations with internal tools and third-party systems
 * Develop and manage CRM reports and dashboards that give leadership and revenue teams actionable visibility
 * Lead CRM data hygiene efforts: deduplication, standardization, imports, and audit processes
 * Evaluate, implement, and support new internal tools and systems as the business evolves
 * Provide training and documentation to internal users on systems and CRM best practices
 * Collaborate with leadership and department heads to translate business requirements into system solutions
 * Manage vendor relationships and renewals for internal software and IT services
 * Support onboarding and offboarding of employee accounts, devices, and system access
 * Oher duties as assigned by leadership


## Related Videos

- [Getting under the skin: The Social Engineering techniques](https://www.wearedevelopers.com/videos/38-getting-under-the-skin-the-social-engineering-techniques)
- [Exploring 5 Key Applications of AI Abundance with Blockchain Assurance](https://www.wearedevelopers.com/videos/971-exploring-5-key-applications-of-ai-abundance-with-blockchain-assurance)
- [Develop, test and run a communications application in a serverless cloud](https://www.wearedevelopers.com/videos/760-develop-test-and-run-a-communications-application-in-a-serverless-cloud)
- [Remote Driving on Plant Grounds with State-of-the-Art Cloud Technologies](https://www.wearedevelopers.com/videos/251-remote-driving-on-plant-grounds-with-state-of-the-art-cloud-technologies)
- [Startup Presentation: StorX - Future of Cloud Storage](https://www.wearedevelopers.com/videos/1176-startup-presentation-storx-future-of-cloud-storage)
- [GenAI Security: Navigating the Unseen Iceberg](https://www.wearedevelopers.com/videos/1744-genai-security-navigating-the-unseen-iceberg)

## Related Articles

- [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers)
- [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers)
- [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs)
- [Best Companies to work for in London: Top 25 Companies in 2023](https://www.wearedevelopers.com/magazine/187-best-companies-to-work-for-in-london-top-25-companies-in-2023)
- [Remote Work: Best Practices for Developers](https://www.wearedevelopers.com/magazine/315-remote-work-best-practices-for-developers)
- [The Best Job Search Websites of 2025](https://www.wearedevelopers.com/magazine/368-the-best-job-search-websites-of-2025)