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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # BSS Systems Engineer - **Company:** Broadband Service Group, Inc. - **Location:** Winona, MN, United States (Remote available) - **Experience:** Expert - **Salary:** $85,000.0 - $115,000.0 - **Contract:** Permanent contract - **Skills:** Application Programming Interfaces (APIs), Artificial Intelligence, Business Analytics Applications, Systems Engineering, Bash Shell, VoIP, Information Systems, System Configuration, Data Integrity, Extract Transform Load (ETL), Dynamic Host Configuration Protocol, Domain Name System (DNS), Middleware, Monitoring of Systems, Network Topologies, Internet Protocol, IPTV, Python (Programming Language), Network Administration, Performance Tuning, Release Management, Service Design, SQL Databases, Data Streaming, Systems Architecture, Workflow Management Systems, Computer Network Operations, Software Troubleshooting, Kubernetes, Information Technology, Deployment Automation, OSS/BSS, Restful APIs, Webhooks - **Published:** July 8, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=e3f444d2629beddd ## About the Role * 5+ years working with BSS/OSS platforms in a telecom or ISP environment * Hands-on experience with enterprise CRM, billing, and BI/analytics platforms * Intermediate-to-expert scripting: Python, Bash, SQL, and REST APIs * Solid grasp of data flows and ETL * Familiarity with broadband/telecom service provisioning systems * Working knowledge of IP networking fundamentals: DHCP, RADIUS, DNS * Strong troubleshooting, documentation, and cross-functional communication skills * Comfortable working across departments and balancing competing priorities * Bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent experience Even better if you have * Experience with network management and monitoring tools * Working knowledge of OSS systems and how they interact with BSS * Knowledge of network topology and service design (PON, DOCSIS) * Experience with container orchestration and modern deployment tooling * Familiarity with TM Forum frameworks (eTOM, SID, Open APIs) ## Description This is fundamentally an integration and automation role, not a single-platform admin job. You'll live across our core CRM, billing, and provisioning platforms, but the value you create is in the connective tissue between them. If you like turning manual, error-prone handoffs into clean automated workflows - and you're comfortable moving between a CRM config screen, a Python script, and an API spec in the same afternoon - this is built for you., * ~40% - Integration & automation. Building and maintaining the connections between systems (APIs, webhooks, middleware, scripts) and automating provisioning, activation, and billing workflows. * ~25% - Platform configuration. Configuring and tuning BSS platforms: CRM, billing, product catalog, provisioning, service activation, inventory, and workflow tools. * ~20% - Reliability & data integrity. Troubleshooting system-level issues end to end, keeping data in sync across CRM, network management, and billing, and coordinating with vendors when needed. * ~15% - Collaboration & projects. Working with other teams on workflow design, release planning, vendor evaluations, UAT, change control, upgrades, and documentation. Working with AI We treat modern AI tools as part of how strong engineers work today. You're encouraged to use AI assistants to accelerate scripting, draft and review integrations, generate documentation, and speed up troubleshooting. What matters to us is sound engineering judgment and reliable systems - not whether a human or a model wrote the first draft. What You'll Own The systems Configure and maintain BSS platforms - CRM, billing, product catalog, provisioning, service activation, inventory, and workflow tools, with the CRM, billing, and provisioning platforms at the center. The integrations Connect internal systems and third-party applications using APIs, webhooks, middleware, and scripts. Automate provisioning, activation, and billing workflows for broadband, VoIP, and IPTV. Keep data accurate and synchronized across CRM, network management, and billing platforms. Reliability Troubleshoot system-level issues and drive them to resolution, coordinating with vendors as needed. Support reporting and analytics by exposing key system data to BI tools and warehouses. Contribute to cybersecurity compliance and access-control settings. Collaboration & delivery Partner with the Sr. Business Process Manager, Finance, Network Engineering, Network Operations, Customer Experience, and Marketing to define and implement business workflows. Contribute to system architecture, release planning, and performance optimization. Take part in vendor evaluations and implementations, UAT, change control, and system upgrades. Keep documentation current - workflows, data models, and change logs. What you'll Bring We're looking for someone who fits the shape of this role more than someone who checks every single box. If you've spent real time integrating and automating the systems behind a telecom or ISP and you're missing one or two items below, we still want to hear from you. ## Related Videos - [Getting under the skin: The Social Engineering techniques](https://www.wearedevelopers.com/videos/38-getting-under-the-skin-the-social-engineering-techniques) - [Starting business without breaking the bank: Self hosted OSS productivity ecosystem](https://www.wearedevelopers.com/videos/1219-starting-business-without-breaking-the-bank-self-hosted-oss-productivity-ecosystem) - [Migrating half a million users to a new payment service provider](https://www.wearedevelopers.com/videos/730-migrating-half-a-million-users-to-a-new-payment-service-provider) - [Unlocking the potential of Digital & IT at Vodafone](https://www.wearedevelopers.com/videos/602-unlocking-the-potential-of-digital-it-at-vodafone) ## Related Articles - [How We Built a Worry-Free System That Runs for 10+ Years – And What We’d Do Again](https://www.wearedevelopers.com/magazine/751-how-we-built-a-worry-free-system-that-runs-for-10-years-and-what-we-d-do-again) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated) - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [The CAMARA Project: How Telcos Collaborating Improves Developer Experience](https://www.wearedevelopers.com/magazine/671-the-camara-project-how-telcos-collaborating-improves-developer-experience) - [Why Upskilling And Reskilling is Important For Developers](https://www.wearedevelopers.com/magazine/428-why-upskilling-and-reskilling-is-important-for-developers) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market)