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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Support and Network Specialist Level 2 - **Company:** Parish of Iberville - **Location:** Plaquemine, LA, United States - **Experience:** Experienced - **Salary:** $55,000.0 - $65,000.0 - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Active Directory, Microsoft Azure, Microsoft Online Services, Cloud Computing, Cloud Computing Security, Dynamic Host Configuration Protocol, Network Address Translation, Domain Name System (DNS), Hyper-V, Virtual Private Networks (VPN), Windows Servers, Networking Basics, Network Monitoring, Cisco Nexus Switches, Windows PowerShell, Azure Active Directory, Microsoft SharePoint, Simple Network Management Protocols, TCP/IP, Virtual Local Area Networks, Virtualization Technology, Network Routing, Scripting, Firewalls (Computer Science), Microsoft Onedrive, Veeam, Network Server, Cisco, Vmware - **Published:** July 8, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=0836aacc51907e03 ## About the Role * CompTIA A+ and Network+ certifications (or equivalent, such as CCNA, Microsoft certifications). * 3+ years of IT support experience in a large enterprise environment. * Hands-on experience with: * Windows Server (AD, DNS, DHCP, Group Policy) & Windows 10/11 support * Microsoft 365 / Azure AD administration * Cisco/Meraki switches & VLANs * Palo Alto & MikroTik firewalls, NAT, VPNs, access control * Synology NAS configuration & management * Strong understanding of networking fundamentals (TCP/IP, DNS, DHCP, VLANs, VPNs). * Experience with common enterprise hardware (PCs, printers, mobile devices). * Valid driver's license and ability to travel locally., * Certifications such as CCNA, PCNSE (Palo Alto), MTCNA/MTCRE (MikroTik), or Azure Administrator Associate. * Experience with virtualization platforms (Hyper-V, VMware). * Familiarity with backup and disaster recovery systems (Datto, Veeam, Windows Server Backup). * Scripting experience (PowerShell or equivalent). * Knowledge of network monitoring / SNMP tools. * Experience with cloud-based phone systems Ex. RingCentral, Cisco Unified Communications. * ITIL Foundation certification or understanding of IT service management. * Interest or experience in Motorola radio programming or public safety communications. Soft Skills & Traits * Excellent communication and customer service skills. * Strong troubleshooting and problem-solving abilities. * Ability to work both independently and in a team. * Highly organized, detail-oriented, and adaptable to change. * Passion for continuous learning and professional growth. ## Description * Provide Level 2 technical support for end users across multiple departments and locations. * Support and administer Windows-based servers, Active Directory, and Group Policy. * Manage and troubleshoot Microsoft 365 services (Exchange Online, Teams, SharePoint, OneDrive, Azure AD). * Configure and maintain Cisco Nexus and Meraki switches, VLANs, and cloud-based dashboards. * Support firewall infrastructure, including Palo Alto and MikroTik devices. * Assist with network routing, VPNs, and cloud-based security solutions. * Configure and support Synology NAS and other Clustered NAS devices. * Monitor network performance, perform diagnostics, and carry out preventative maintenance. * Maintain asset documentation, configuration records, and change logs. * Train staff on departmental software and systems. * Stay open to learning new technologies (e.g., Motorola radio programming). * Travel to local sites within the parish for equipment installs, troubleshooting, and user support. * Collaborate with IT staff and escalate complex issues as needed. * Report directly to the IT Director and ultimately the Sheriff ## Related Videos - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [How Cisco embraced a DevOps culture within its network engineering team](https://www.wearedevelopers.com/videos/99-how-cisco-embraced-a-devops-culture-within-its-network-engineering-team) - [WebAssembly: The Next Frontier of Cloud Computing](https://www.wearedevelopers.com/videos/972-webassembly-the-next-frontier-of-cloud-computing) - [My journey into DevOps world - How it all started!](https://www.wearedevelopers.com/videos/545-my-journey-into-devops-world-how-it-all-started) - [Computer Vision from the Edge to the Cloud done easy](https://www.wearedevelopers.com/videos/263-computer-vision-from-the-edge-to-the-cloud-done-easy) - [Generating code with Angular schematics](https://www.wearedevelopers.com/videos/129-generating-code-with-angular-schematics) ## Related Articles - [Best Companies to Work For in Paris: Top 25 Companies in 2023 ](https://www.wearedevelopers.com/magazine/190-best-companies-to-work-for-in-paris-top-25-companies-in-2023) - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [How to land a developer job in Amsterdam](https://www.wearedevelopers.com/magazine/36-how-to-land-a-developer-job-in-amsterdam) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [What’s the Difference between a Junior, Mid, and Senior Developer?](https://www.wearedevelopers.com/magazine/238-what-s-the-difference-between-a-junior-mid-and-senior-developer) - [Best Companies in the Netherlands: Top 25 Companies in 2023 ](https://www.wearedevelopers.com/magazine/193-best-companies-in-the-netherlands-top-25-companies-in-2023)