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# IT Support

- **Company:** MOTO TECHNOLOGY SERVICES, LLC
- **Location:** Atlanta, GA, United States
- **Contract:** Permanent contract
- **Skills:** Information Technology, 3-tier Architectures
- **Published:** July 8, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=cf4f2d93bc5b87e3

## About the Role

* AAS degree in Computer Science or a related field (ECPI graduates strongly encouraged to apply)
 * 0-5 years previous experience as a consumer support technician

Skills/Abilities

 * Excellent customer service skills
 * Excellent oral and written communication skills
 * Detail oriented
 * Ability to lift 5-25 pounds safely

## Description

* Install desktop operating systems.
 * Configure and troubleshoot hardware.
 * Monitor and respond to helpdesk requests.
 * Gather support issues information and analyze the symptoms and figure out the underlying problem.
 * Escalate helpdesk requests to tier 2 and tier 3 personnel.
 * Assist students, faculty, and staff with access to IT services provided.
 * Create student accounts before each term start.
 * Manage the network cable plant.
 * Configure and manage classroom images.
 * Maintain software and hardware inventories.
 * All other duties and responsibilities as assigned.


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