> Markdown version of [/jobs/ext/1206650-information-technology-support-specialist](https://www.wearedevelopers.com/jobs/ext/1206650-information-technology-support-specialist). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Information Technology Support Specialist - **Company:** LIT FINANCIAL CORPORATION - **Location:** Troy, MI, United States - **Experience:** Experienced - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Amazon Web Services, BitLocker Drive Encryption, Software as a Service, Dynamic Host Configuration Protocol, DevOps, Domain Name System (DNS), Virtual Private Networks (VPN), Networking Basics, Network Monitoring, Windows PowerShell, Phishing, Zero Trust Network Access, Single Sign-On, TCP/IP, Virtual Local Area Networks, Wi-Fi Technology, Software Troubleshooting, Microsoft InTune, Information Technology, CIS Benchmarks, User Accounts - **Published:** July 8, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=df757da3bdf64756 ## About the Role * 3+ years in IT support, help desk, or systems administration. * Hands-on Microsoft 365 and Entra ID administration - users, groups, licensing, MFA, and SSO - including Conditional Access and Zero Trust concepts. * Windows endpoint management with Microsoft Intune (or comparable MDM) and device deployment. * Solid networking fundamentals (TCP/IP, DNS, DHCP, VPNs, wireless) and hands-on Ubiquiti/UniFi administration. * Scripting and automation with PowerShell. * Experience supporting remote/hybrid users and with endpoint protection / EDR tooling. * Strong troubleshooting, clear communication, and the ability to work independently in a fast-paced environment. * Degree in IT, Computer Science, or equivalent experience (preferred). Skills & Competencies * Technical troubleshooting * Microsoft 365 administration * Device deployment and lifecycle management * Endpoint security * Network monitoring * Customer service * Time management * Documentation * Problem-solving * Collaboration and communication Work Environment * Remote, hybrid, or onsite in our Troy, Michigan office. * Standard business hours with occasional after-hours support for system maintenance or critical issues. ## Description Lit Financial is seeking a self-directed IT Support & Security Specialist to keep our people productive and our Windows fleet secure, patched, and compliant. This role owns Windows endpoints, Microsoft 365, and networking. Our engineering team handles application infrastructure on AWS, so this isn't a cloud or DevOps role. It's a hands-on individual-contributor role - you'll take full ownership of the systems and tasks in your scope, but you won't manage people. You'll take direction from technology leadership on architecture and policy, and we'll rely on you to bring feedback and recommendations on how we implement IT and security. The IT Support Specialist plays a key role in onboarding new employees by provisioning laptops, configuring user accounts, and ensuring all technology is ready for a seamless first-day experience. This position also helps maintain secure, compliant, and efficient technology operations across the organization., * Manage the Windows laptop fleet in Microsoft Intune - enrollment, compliance policies, app deployment, patch/update compliance, BitLocker encryption, and remote wipe. * Monitor and triage endpoint security alerts (Microsoft Defender / EDR), maintain security baselines, and respond to phishing reports. * Administer Microsoft 365 and Entra ID - users, groups, licensing, MFA, and SaaS access via single sign-on; operate Conditional Access and device-compliance policies under direction. * Own onboarding and offboarding end to end - provision and deprovision accounts, licenses, and devices; ship and configure laptops for remote hires. * Provide Tier 1 support - hardware, software, printer, network, connectivity, and password/account issues. * Administer the Ubiquiti/UniFi office network (Wi-Fi, VLANs, guest access) and keep office IT running. * Maintain asset inventory and documentation and promote cybersecurity awareness across the team. ## Related Videos - [Passkeys: Truly Phishing-Resistant? Implementation and Pitfalls](https://www.wearedevelopers.com/videos/100156-passkeys-truly-phishing-resistant-implementation-and-pitfalls) - [An Applied Introduction to eBPF with Go](https://www.wearedevelopers.com/videos/1075-an-applied-introduction-to-ebpf-with-go) - [From DevOps to Scaled DevOps: How We’re Rebuilding Continuous Delivery as a Platform](https://www.wearedevelopers.com/videos/100018-from-devops-to-scaled-devops-how-we-re-rebuilding-continuous-delivery-as-a-platform) - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [Checkmate: 5 Real Incidents That Can End a Software Company](https://www.wearedevelopers.com/videos/100126-checkmate-5-real-incidents-that-can-end-a-software-company) - [Skynet wants your Passwords! The Role of AI in Automating Social Engineering](https://www.wearedevelopers.com/videos/770-skynet-wants-your-passwords-the-role-of-ai-in-automating-social-engineering) ## Related Articles - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology) - [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer)