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# IT Support Lead

- **Company:** People, Technology & Processes
- **Location:** Cumberland County, NC, United States
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Software System Penetration Testing, Cyber Security, Information Systems, Cyber Laws, Disaster Recovery, Information Technology Operations, Network Security, Network Architecture, Server Virtualization, Software Vulnerability Management, System Availability, Vulnerability Analysis
- **Published:** July 8, 2026
- **Apply:** https://www.clearancejobs.com/jobs/9016533/it-support-lead

## About the Role

* Bachelor's degree in an IT-related field, OR an associate degree in an IT-related field with 10 years of IT Lead experience.
 * Current certification meeting DCWF Information Systems Security Manager (722) at the Intermediate/Advanced proficiency level (e.g., CISSP or CISM); minimum 20 hours of continuing professional development (CPD) annually.
 * 4 years in a formal supervisory role managing technical teams for military information systems.
 * Program management, including task delegation, performance tracking, and personnel development.
 * Overseeing complex datacenter environments such as server virtualization, network infrastructure, and storage., * Cybersecurity principles, methodologies, and best practices.
 * NIST Risk Management Framework (RMF).
 * National and international cyber laws, regulations, and standards.
 * Network security architecture and technologies.
 * Incident response.
 * Vulnerability management and penetration testing.
 * Security assessment and authorization.
 * Disaster recovery and business continuity planning (DR/BCP).
 * Security awareness training.
 * DoD cyber policies.

## Description

* Lead the IT Operations Branch and serve as the designated point of contact for all IT support functions.
 * Develop, maintain, and submit documentation required for the enclave's Authorization to Operate (ATO).
 * Coordinate with the Government Information Systems Security Manager (ISSM) and ensure compliance with all cybersecurity directives and policies.
 * Provide technical leadership and direct oversight of IT personnel supporting mission systems.
 * Ensure system availability, security, and performance across the SOMTC infrastructure.
 * Manage incident response actions and maintain continuous cybersecurity readiness.
 * Oversee vulnerability assessments, risk mitigation measures, and system security improvements.
 * Maintain operational continuity through effective Disaster recovery and business continuity planning (DR/BCP) and execution.

 * Ensure adherence to all DoD information assurance, cybersecurity, and confidentiality requirements.


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