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# Software Support Summer Hire 26

- **Company:** Foundation Software
- **Location:** Strongsville, OH, United States
- **Contract:** Temporary contract
- **Skills:** Microsoft Word, Microsoft Excel, Salesforce.Com
- **Published:** July 8, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=ed35fe73e47b773e

## About the Role

Are you an analytical person with a passion for technology? Are you looking for an exciting opportunity to apply your skills and make a real impact? Then look no further! Foundation Software is seeking Full Time Software Support Representatives for our Strongsville, Ohio location., * Proven ability to provide top-level support to customers and associates.

 * Excellent communication and critical thinking skills.
 * Superior organizational skills and the ability to work effectively as a team member.
 * Ability to independently address complex situations while following established protocols.
 * Working knowledge of Microsoft Word and Excel.
 * Detailed and accurate record-keeping skills.
 * Basic math skills: accounting skills are a plus.
 * Salesforce or other CRM software knowledge is a plus.
 * College Degree in related field a plus but not necessary.
 * In lieu of a degree, a comparable combination of education and experience may be considered.
 * Accounting or Payroll knowledge a plus but not necessary.

## Description

* Respond to client inquiries addressing issues, answering questions, or providing assistance on software use or implementation.
 * Spend 3-4 hours daily on the phone resolving client issues.
 * Track client issues using CRM software and document details accurately.
 * Collaborate with internal departments to report and address technical issues clients may be experiencing.
 * Maintain expertise in software, new modules, and relevant industry factors.
 * Adhere to all department and company standard operating procedures.
 * Project a professional and positive image as a company representative by providing thorough assistance to associates, clients, and third parties.
 * Perform other duties as assigned.


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