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# Help Desk Technician

- **Company:** A-1 WORKFORCE
- **Location:** Gray, TN, United States
- **Salary:** $55,000.0 - $75,000.0
- **Contract:** Temporary to permanent
- **Skills:** Microsoft Windows, Antivirus Softwares, VoIP, Firefox, Web Browsers, Microsoft Office, Network Configuration and Change Management, TCP/IP, Data Logging
- **Published:** July 8, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=8d546f0ff2625a0e

## About the Role

* Help desk: 1 year (Preferred)
 * Customer service: 1 year (Preferred)
 * IT: 1 year (Preferred)

## Description

Must be able to quickly and effectively assist end users with hardware and software support issues. This position will also require excellent initiative, time management, and documentation skills. The technician will be responsible for logging trouble calls, resolutions, and processes used in the position., * Email support

 * Security and anti-virus
 * Setting up PC's in a Windows Environment
 * IP Telephone issues
 * Setting up and maintaining Users in AD
 * Hardware support including PC's, Printers and Copiers

Applicants must have experience with the following applications and operating systems:

 * MS Windows, all versions
 * Office 365
 * Common web browsers (IE, Firefox, Chrome, Safari)
 * Network configuration (TCP/IP)
 * Hardware troubleshooting

Pay: $55,000.00 - $75,000.00 per year


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