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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Network Copier Installer/Delivery/Trainer - **Company:** Marco Technologies - **Location:** Cockeysville, MD, United States - **Salary:** $45,968.0 - $69,056.0 - **Contract:** Permanent contract - **Skills:** Macintosh Computers, Microsoft Outlook, Collaborative Software, Domain Name System (DNS), Firmware, Simple Mail Transfer Protocols, Microsoft Office, Network Installation Services, Network Protocols, TCP/IP, DocuSign - **Published:** July 8, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=d3ac69b81950d38e ## About the Role * An associate degree and two years of relevant experience; or equivalent combination of education and experience. * Previous trainer experience preferred. * Experience with networking and printing with Macintosh computers preferred. * Valid Driver's License, proof of personal insurance, and an acceptable driving record., * Strong understanding of TCP/IP, DNS, SMTP, and other network protocols. * Proficiency with business collaboration tools such as MS Office applications, Outlook, and company and client specific programs. * Strong communication skills in working with technical and non-technical people, and the ability to develop and maintain collaborative relations among all levels of an organization. * Balance team and individual responsibilities; Exhibit objectivity and openness to others' views; Give and welcome feedback; * Contribute to building a positive team spirit; Put success of team above own interests; Able to build morale and group commitments to goals and objectives; Support everyone's efforts to succeed. * Cost Conscious - Conserve organizational resources. * Treat people with respect; Work with integrity and ethically; Uphold organizational values. * Follow policies and procedures; Complete administrative tasks correctly and on time; Support organization's goals and values. * Demonstrate accuracy and thoroughness; Look for ways to improve and promote quality; Apply feedback to improve performance; Monitor own work to ensure quality. ## Description The Network Copier Installer/Trainer and Delivery Specialist is primarily responsible for delivering, installing, connecting, and training clients on network copiers, printers, and scanners. The Network Copier Installer/Trainer and Delivery Specialist is responsible for providing quality services and solutions to our clients while maintaining a high level of client satisfaction. ESSENTIAL FUNCTIONS: * Review daily delivery schedule, confirm scheduling calls have been made in advance to the client. * Deliver equipment to client ensuring all established quality assurance standards are met. * Perform network installation at clients' sites ensuring compliance with set guidelines and procedures. * Complete the connectivity of equipment by installing printer software onto workstations/servers and install/configure scanning software per the Statement of Work. * Proper installation of meter gathering software for all copiers, printers, and wide format devices. * Test all functions and applications prior to leaving client to ensure newly installed equipment operates to client's expectations. * Troubleshoot any issues that arise during network installation, training and/or testing, utilizing all resources available to ensure complete client satisfaction. * Provide customized training to end users. * Maintain scheduled appointments to ensure efficiency and profitability for Marco and our clients through timely arrivals or notifying Installation Coordinator and client of scheduling changes/conflicts. * Complete proper paperwork with client. Including all DocuSign documents for leasing, data collection, and contracts. * Communicate post-installation information and status to Sales Representatives. * Create and maintain effective training and installation tools. * Research and keep up to date with new and existing products supported by the Copier Installation team. * Assist Sales Representatives with pre-sales questions and assist on demonstrations for potential clients as requested. * Rebuild, reinstall OS, update firmware, and update various print controllers. * Perform back-up helpdesk duties when requested. * Maintain 80% billable percentage. * Accurately maintain documentation and comply with service administrative procedures in a timely basis to include collecting client signatures and time entry process. * Perform all work in a safe manner including but not limited to loading/unloading delivery vehicles, lifting equipment, etc. to protect yourself and your coworkers. Use good judgment and give constant attention to the work being done. * Attend required company and departmental meetings. * Assist with operations as needed including warehouse and setup duties. * Complete post install paperwork including pickup forms, toner excess forms, and scanning paperwork to the supporting warehouse. * Act in accordance with Marco policies and procedures as set forth in the Employee Handbook. * Perform other related duties as assigned., * Meet productivity standards; Complete work in timely manner; Strive to increase productivity; Work quickly. * Observe safety and security procedures; Report potentially unsafe conditions; Use equipment and materials properly. * Adapt to changes in the work environment; Change approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events. * Follow instructions, respond to management direction; Take responsibility for own actions; Commit to long hours of work when necessary to reach goals; Complete tasks on time or notifies appropriate person with an alternate plan. ## Related Videos - [Machine Learning in ML.NET](https://www.wearedevelopers.com/videos/272-machine-learning-in-ml-net) - [An Applied Introduction to eBPF with Go](https://www.wearedevelopers.com/videos/1075-an-applied-introduction-to-ebpf-with-go) - [Playing Pong on a shoulder press machine](https://www.wearedevelopers.com/videos/100140-playing-pong-on-a-shoulder-press-machine) - [Lessons from Steve Jobs - Learnings from the Past for the Future](https://www.wearedevelopers.com/videos/1021-lessons-from-steve-jobs-learnings-from-the-past-for-the-future) - [Turning Container security up to 11 with Capabilities](https://www.wearedevelopers.com/videos/718-turning-container-security-up-to-11-with-capabilities) - [Agent Smith Gets Hardware: Autonomous IoT Hacking From Debug Port to Cloud API](https://www.wearedevelopers.com/videos/100258-agent-smith-gets-hardware-autonomous-iot-hacking-from-debug-port-to-cloud-api) ## Related Articles - [Everything a Developer Needs to Know About MCP with Neo4j](https://www.wearedevelopers.com/magazine/604-everything-a-developer-needs-to-know-about-mcp-with-neo4j) - [How to land a developer job in Amsterdam](https://www.wearedevelopers.com/magazine/36-how-to-land-a-developer-job-in-amsterdam) - [Basic And Advanced Networking in Dart and Flutter](https://www.wearedevelopers.com/magazine/112-basic-and-advanced-networking-in-dart-and-flutter) - [Best Coding Boot Camps in Germany](https://www.wearedevelopers.com/magazine/237-best-coding-boot-camps-in-germany) - [Mastering Remote Work: Tips for Developers](https://www.wearedevelopers.com/magazine/558-mastering-remote-work-tips-for-developers) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer)