> Markdown version of [/jobs/ext/1207529-operations-service-manager-pest-control](https://www.wearedevelopers.com/jobs/ext/1207529-operations-service-manager-pest-control). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Operations Service Manager - Pest Control

- **Company:** Orkin
- **Location:** Casper, WY, United States
- **Experience:** Experienced
- **Salary:** $74,000.0 - $90,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Word, Microsoft Excel, Computer Literacy, Microsoft PowerPoint
- **Published:** July 8, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=2e78dfff67f7f3f0

## About the Role

* Minimum Bachelors Degree in Business or related field and/or 5 years pest control advanced field experience required

 * Minimum of 5-years customer service experience required

 * Minimum of 3-years team supervision and leadership experience required

 * Required to live in Casper/surrounding area (no more than 10 miles outside city limits)

*
Non-Exclusive territory covers state of Wyoming. Must be willing to travel

 * Required to spend 60% of time with service specialists in the field

 * Advanced computer use and technology capabilities is required

 * Advanced skill set in Microsoft Excel, PowerPoint, and Word is required

 * High degree of professionalism with exceptional follow-up and organizational skills

 * Flexibility in a multi-managed working environment

 * Ambitious, results-driven, and not afraid of healthy competition

 * Resourceful and able to learn new products, services, and processes quickly

 * Strong facilitation and team skills

 * Ability to write clear, concise communications: excellent grammar, spelling, and editing skills

 * Safely use a ladder

 * Lift and carry up to 50 pounds

 * Safely access crawl spaces, attics, rooftops, etc.

 * Ability to work in all types of weather and temperature conditions

 * Obtain and maintain required state licensing

 * Qualified candidates must pass a background check and drug screening

## Description

* Uphold our brand standards and service-oriented culture

 * Deliver first class customer service while interacting with various clients, vendors, and co-workers

 * Ensure that company policies and procedures are followed

 * Recruit high quality talent for the service team and assist manager with screening & interviewing candidates

 * Initial and ongoing training for service specialists. Ensure required licenses, certifications, and/or registrations are obtained and maintained

 * Monitor service quality and accuracy through site inspections, service paperwork and reports, and direct communication with clients and service specialists

 * Observe specialists in the field; provide recognition and constructive feedback. Conduct regular coaching and performance reviews.

 * Monitor vehicle operation and maintenance. Address variances from company requirements.

 * Manage inventory of products, materials, and equipment. Allocate to service team per service requirements and maintain proper documentation

*
Support the efforts of sales representatives; Encourage service specialists to upsell clients and generate leads for the sales team

 * Monitor service routes and schedules, regularly review service paperwork and reports, and take action as necessary to ensure work is complete, accurate, and on time.

 * Lead and implement approved projects and ensure timely completion

*
Manage and oversee branch operations

*
Ensure both growth and profit objectives established for the branch

 * Ongoing participation in Manager & Employee Development Programs


## Related Videos

- [Developing the Rich Text Editor for DeepL.com](https://www.wearedevelopers.com/videos/1172-developing-the-rich-text-editor-for-deepl-com)
- [In-depth .NET Azure Functions: Isolated mode, performance and durable AI agents](https://www.wearedevelopers.com/videos/100207-in-depth-net-azure-functions-isolated-mode-performance-and-durable-ai-agents)
- [Tackling the Risks of AI - With AI](https://www.wearedevelopers.com/videos/1690-tackling-the-risks-of-ai-with-ai)
- [From Syntax to Singularity: AI’s Impact on Developer Roles](https://www.wearedevelopers.com/videos/900-from-syntax-to-singularity-ai-s-impact-on-developer-roles)
- [From Tables to Graphs in Minutes: Supercharging Kusto Graph Analytics with AI-Powered Development](https://www.wearedevelopers.com/videos/1543-from-tables-to-graphs-in-minutes-supercharging-kusto-graph-analytics-with-ai-powered-development)

## Related Articles

- [The Best Job Search Websites of 2025](https://www.wearedevelopers.com/magazine/368-the-best-job-search-websites-of-2025)
- [Starter Kit For Job Applications For Developers](https://www.wearedevelopers.com/magazine/7-starter-kit-for-job-applications-for-developers)
- [UK Business Culture and Etiquette](https://www.wearedevelopers.com/magazine/326-uk-business-culture-and-etiquette)
- [Finding Jobs in Germany](https://www.wearedevelopers.com/magazine/375-finding-jobs-in-germany)
- [Average Salary in Poland](https://www.wearedevelopers.com/magazine/270-average-salary-in-poland)
- [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers)