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# Software Implementation

- **Company:** Calpion, Inc.
- **Location:** Dallas, TX, United States
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Microsoft Office, Product Software Implementation Methods, SQL Databases, Enterprise Software Applications, Software Troubleshooting
- **Published:** July 8, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=d6ba21a4625301fe

## About the Role

* Proven experience working as an Implementation Specialist.
 * Proficiency in all Microsoft Office applications and SQL database management systems.
 * The ability to multitask effectively.
 * The ability to work independently and as part of a team.
 * Strong analytical and problem-solving skills.
 * Excellent organizational and time management skills.
 * Exceptional communication and customer service skills.

## Description

As a software implementation specialist, your role requires you to install, configure, and troubleshoot software products and help customers understand how the technology functions., * Software implementation (preferably healthcare EMR or ABA s/w), including

 * Set-up of software
 * Software training of end users
 * Manages the go-live process for a new client
 * Knowledge of Healthcare EMR/ABA SW implementation is a big plus but optional. Strong expertise, process knowledge, and project management skills are important for implementing enterprise software and onboarding customers.
 * Software customer support for level 1 and level 2 issues
 * Possess a robust understanding of the software product support ticketing and escalation process.
 * Including s/w training when users raise escalations.


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