> Markdown version of [/jobs/ext/1208110-broker-application-manager](https://www.wearedevelopers.com/jobs/ext/1208110-broker-application-manager). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Broker Application Manager - **Company:** RCN - **Location:** South Windsor, CT, United States (Remote available) - **Experience:** Starter - **Contract:** Permanent contract - **Skills:** Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft Office, Salesforce.Com, Software Engineering, Performance Monitor - **Published:** July 8, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=78414a70d7d2c2aa ## About the Role * Excellent communication and interpersonal skills, with the ability to engage both technical and non-technical users * Highly motivated with strong work ethic * Highly organized with strong attention to detail and ability to manage multiple onboarding timelines simultaneously * Strong problem-solving skills and a client-first mindset * High level of comfortability on the phone * Highly motivated with a strong work ethic * Adapts well to change and thrives in a fast-paced environment * 1-2 years of experience in a professional, client-focused role, specifically including phone work or cold calling * 1-2 years of experience in business development, sales, or similar roles * Proficient in MS Office, specifically Outlook, Word and Excel * Knowledge of software sales preferred * Background in sales support, technical support, or implementation roles preferred * 1-2 years of experience in the real estate lending, mortgage or banking industry preferred Education Requirements: * Associate's degree in Business, Business, Communication, or a related field * Bachelor's degree in Business, Business, Communication, or a related field preferred ## Description Are you an ambitious, people-focused professional ready to kickstart your career in sales, client success, and business development? RCN Capital is looking for a Broker Application Manager to join our growing team and play a key role in helping our Broker partners succeed from day one. This is more than just an entry-level job-it's your gateway into the fast-paced world of fintech, real estate lending, and client relationship management. If you're a natural communicator who loves solving problems, building relationships, and making an impact, we want to hear from you! Why this role? * Real Impact from Day One - Be the first friendly face our new Broker partners meet and guide them through their very first loan submission. * Career Growth - Gain hands-on experience with Salesforce, CRM tools, product training, and cross-functional collaboration-skills that set you up for long-term success in sales and business development. * Travel & Networking - Represent RCN at industry conferences and broker training events, expanding your professional network. * Collaborative Culture - Work alongside supportive teammates across Technical Support, Software Development, and Partnership Management. Responsibilities: * Onboard new Broker partners and guide them through submitting their first loan through our platform * Serve as the go-to point of contact for new Brokers, equipping them with the tools, training, and confidence to build a strong loan pipeline * Lead live product training sessions and walk clients through setup, usage, and early adoption * Track training completion and Broker progress in Salesforce to ensure accurate performance reporting * Maintain detailed records of client engagement and Broker milestones using CRM tools * Gather client feedback during onboarding to help shape product improvements and resources * Partner with internal teams, including Technical Support, Software Development, and Partnership Management, to continuously improve the Broker experience * Proactively identify friction points and recommend solutions for a seamless client journey * Represent RCN Capital at industry conferences and broker training groups * Support additional projects and initiatives as needed ## Related Videos - [Exploiting the recruitment game as a developer](https://www.wearedevelopers.com/videos/750-exploiting-the-recruitment-game-as-a-developer) - [In-depth .NET Azure Functions: Isolated mode, performance and durable AI agents](https://www.wearedevelopers.com/videos/100207-in-depth-net-azure-functions-isolated-mode-performance-and-durable-ai-agents) - [Developing the Rich Text Editor for DeepL.com](https://www.wearedevelopers.com/videos/1172-developing-the-rich-text-editor-for-deepl-com) - [Building Talent Acquisitions Teams](https://www.wearedevelopers.com/videos/1496-building-talent-acquisitions-teams) - [From Syntax to Singularity: AI’s Impact on Developer Roles](https://www.wearedevelopers.com/videos/900-from-syntax-to-singularity-ai-s-impact-on-developer-roles) - [Personal Branding & Job Search - The Most Practical Approach You'll Ever Find](https://www.wearedevelopers.com/videos/576-personal-branding-job-search-the-most-practical-approach-you-ll-ever-find) ## Related Articles - [Starter Kit For Job Applications For Developers](https://www.wearedevelopers.com/magazine/7-starter-kit-for-job-applications-for-developers) - [Tips on mastering remote job interviews](https://www.wearedevelopers.com/magazine/23-tips-on-mastering-remote-job-interviews) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [Upgrading from SMS: What Devs Should Know About WhatsApp and RCS](https://www.wearedevelopers.com/magazine/580-upgrading-from-sms-what-devs-should-know-about-whatsapp-and-rcs) - [Quick guide: How to write a Software Developer CV](https://www.wearedevelopers.com/magazine/37-quick-guide-how-to-write-a-software-developer-cv) - [How to Ensure a Reasonable Salary Before an Interview](https://www.wearedevelopers.com/magazine/322-how-to-ensure-a-reasonable-salary-before-an-interview)