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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Manager II, DSD Governance Hannaford - **Company:** Ahold Delhaize Usa - **Location:** Scarborough, ME, United States - **Experience:** Expert - **Salary:** $108,880.0 - $163,320.0 - **Contract:** Permanent contract - **Skills:** Microsoft Excel, Data Mining, Data Analytics, Network Optimization - **Published:** July 8, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=8cdb6fee6eee1f51 ## About the Role * A strong understanding of the DSD supply chain flow of goods, from order conception to on shelf availability * DSD Supply Chain system and process knowledge, including Forecasting, CAO, EDI, DSD Receiving, associated Store processes and Network Optimization * Supplier Collaboration experience * Strong analytical skills * Troubleshooting skills * Strong written and oral communication skills * Advanced Excel and Presentation skills * Strong analytical skills with experience developing data-driven analytical models. * Leadership Skills * Strategic Planning Acumen * Proven project management skills: conceptualizing, planning, estimating and executing. * Strong change management skills * Excellent people skills and ability to build strong relationships and lead groups. * Proficiency in data mining software * Ability to manage and influence others in the organization including executive levels. * Proven track record of delivering high quality results in a timely manner. * Ability to influence change within the organization and the vendor community. * Solid understanding of all elements influenced by the DSD channel including store operations, IT, Finance, Category management, Transportation, Forecasting, and Replenishment * Bachelor's degree in business, Supply Chain Management, or similar work experience * 10+ years of retail experience with a vast understanding of the challenges and opportunities associated with the DSD channel of Supply Chain. * Retail Operations experience * Lean Sig Sigma ## Description * Serve as a lead within the DSD supply chain governance structure, building and maintaining strong, collaborative relationships across Brand Leadership, Retail Operations, Merchandising, Finance, IT, Omnichannel Commercial Support, e-Commerce, and the DSD supplier community. * Act as the primary governance point of contact for assigned brand(s), ensuring adherence to standardized DSD policies, procedures, controls, and performance expectations. * Oversee execution and continuous improvement of the DSD GlobalWorx platform and Accountability Program, ensuring tools, reporting, and processes drive measurable outcomes for Brands and Suppliers. * Monitor, manage, and resolve DSD Governance-related concerns by partnering extensively with Retail Operations, Field Merchandising teams, and Suppliers to ensure consistent execution and compliance. * Leverage the DSD Accountability Program, within participating Brands, to evaluate supplier performance against established KPIs, drive rapid issue resolution, and improve in-stock conditions and sales performance. * Develop and implement enhanced reporting, measurement frameworks, and system capabilities within the GlobalWorx platform to strengthen governance visibility, compliance tracking, and performance management. * Manage and monitor data associated with the DSD Tablet Check-In process to ensure supplier adherence to brand standards and expectations. * Partner cross-functionally to assess supplier execution, financial impacts, and operational risks, identifying root causes and implementing sustainable corrective actions. * Collaborate with the DSD Standards Team to identify process improvement opportunities that drive efficiency, reduce operational risk, enhance service levels, and support revenue growth. * Provide structured performance feedback and strategic guidance to Suppliers, recommending alternative methodologies for ordering, transportation, receiving, and shelf replenishment that align with brand strategy and operational standards. * Partner cross-functionally to continually evaluate industry trends, alternative operating models, and emerging best practices, contributing to the evolution of the DSD governance framework. * Drive change management initiatives across internal stakeholders and external suppliers, ensuring adoption of new policies, processes, and accountability mechanisms. * Establish and deliver periodic executive-level reporting on supplier performance, compliance metrics, sales impact, and risk indicators. * Work closely with analytics partners to validate assumptions, conduct root cause analysis, and translate data into actionable insights that inform governance decisions and performance improvements. ## Related Videos - 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