> Markdown version of [/jobs/ext/1208479-network-operations-center-technician](https://www.wearedevelopers.com/jobs/ext/1208479-network-operations-center-technician). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Network Operations Center Technician - **Company:** NebraskaLink Holdings, LLC - **Location:** Lincoln, NE, United States - **Salary:** $37,440.0 - $41,600.0 - **Contract:** Permanent contract - **Skills:** Data Analysis, Computer Networks, Microsoft Office, Network Administration, Computer Network Operations - **Published:** July 8, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=ffab32473e456a1e ## About the Role * Above average written and verbal communication skills * Ability to organize and prioritize multiple tasks/assignments * Customer-facing communication required * Willingness to increase network knowledge * Ability to professionally resolve customer complaints and escalation issues * Good Time Management Skills, * What is a valid phone number to reach you? * Do you have a valid driver's license? * This position requires driving to customer locations. Have you had more than three moving violations within the past three years? * Do you have experience in the telecommunications industry? * How many years of experience do you have working with Microsoft Office Suite? * Do you have familiarity with platforms such as Circuit Vision, Smartsheets, or Sitetracker? If yes, which platforms do you have experience with? ## Description The Network Operations Center Technician position is a key position within the Company's Operations Department. This person will be responsible for providing Level I and potentially some Level II troubleshooting, network management and technical assistance in the areas of our optical transport, Internet, and IP-based networks. The Network Specialist Tech will interface directly with customers., * Serve as the first point of contact for customers, partners, and vendors in the event of an outage * Proactive network alarm monitoring entire network, including Tier1 monitoring and troubleshooting for regional fiber optics company * Analyze data to resolve network problems * Able to professionally, promptly, and consistently keep all stakeholders informed * Provide documentation, notation, and updates from start to finish of opened tickets * Effectively and regularly communicate outages to other departments, vendors, and works closely with the Engineering Department and partner companies during maintenance windows * Perform inventory duties * Career growth opportunities: engineering, network technician, and outside plant * Coordinate projects with other teams ## Related Videos - [Remote Driving on Plant Grounds with State-of-the-Art Cloud Technologies](https://www.wearedevelopers.com/videos/251-remote-driving-on-plant-grounds-with-state-of-the-art-cloud-technologies) - [Data Science in Retail](https://www.wearedevelopers.com/videos/586-data-science-in-retail) - [Distributed search under the hood](https://www.wearedevelopers.com/videos/256-distributed-search-under-the-hood) - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [Data Science on Software Data](https://www.wearedevelopers.com/videos/162-data-science-on-software-data) - [Trends, Challenges and Best Practices for AI at the Edge](https://www.wearedevelopers.com/videos/630-trends-challenges-and-best-practices-for-ai-at-the-edge) ## Related Articles - [Best Companies in the Netherlands: Top 25 Companies in 2023 ](https://www.wearedevelopers.com/magazine/193-best-companies-in-the-netherlands-top-25-companies-in-2023) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [The 10 C++ programming questions to expect in an interview](https://www.wearedevelopers.com/magazine/50-the-10-c-programming-questions-to-expect-in-an-interview) - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [7 Most Popular Web Developer Jobs in Europe](https://www.wearedevelopers.com/magazine/163-7-most-popular-web-developer-jobs-in-europe) - [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology)