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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Software Engineer (L2) - **Company:** Twilio - **Location:** Indianapolis, IN, United States (Remote available) - **Experience:** Experienced - **Contract:** Permanent contract - **Skills:** Java (Programming Language), Application Programming Interfaces (APIs), Cloud Computing, Code Generation, Continuous Integration, Python (Programming Language), Object-Oriented Software Development, Service-Oriented Architecture, Software Engineering, Twilio, Openapi, Datadog, Delivery Pipeline, Grafana, Infrastructure as Code (IaC), Cloudwatch, Restful APIs, Terraform, Microservices - **Published:** July 8, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=74983891ff4511bc ## About the Role Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! * Required: * 2-4 years of experience in backend engineering, with proficiency in one or more object oriented programming languages, preferably Python or Java. * Thorough understanding of Open API specifications and API standards * Hands-on experience in the generation of SDKs and CLI tools. * Good experience with building and managing CI/CD pipelines (e.g., Buildkite), optimizing deployments, release process and maintaining high reliability through SLOs. * Exposure to SLO tracking tools such as Datadog, and log management solutions like AWS CloudWatch, Athena, Grafana. * Previous exposure to service-oriented architectures, microservices, or REST APIs. * Hands-on experience with making changes in production systems * Ability to collaborate effectively within an agile, fast-paced team, understanding the full software development lifecycle. * Strong decision-making skills, balancing between the pros and cons of various cloud technologies, with a focus on making practical, scalable choices. Desired: * Experience of building to Public SDKs for Customers * Experience in Security such as WAF management, threat assessment. * Experience building self service platform tools to improve developer experience and improve launch speed for internal teams. * Experience in Terraform * Good to have: Knowledge of FERN or similar tools for API specification and code generation. ## Description In this role, you'll: * Design, implement, and maintain scalable, high-availability cloud infrastructure for Twilio's microservices. * Operate and maintain highly available services handling billions of weekly requests. * Manage Infrastructure as Code (IaC) using tools like Terraform, ensuring operational best practices. * Build and optimize CI/CD pipelines to support continuous integration and deployment. * Monitor, troubleshoot, and ensure uptime of services through on-call rotations and incident response. * Collaborate with cross-functional teams in agile ceremonies to drive technical excellence. * Continuously improve cloud-based services, focusing on reliability, performance, and scalability. * Research and improve the design and implementation of Twilio's API infrastructure regularly., This role will be remote, and based in India (only in Karnataka, Tamilnadu, Telangana, Maharashtra, Delhi). Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. ## About Twilio **Industries:** Sales and Marketing, Telecommunications [Company profile](https://www.wearedevelopers.com/companies/3850-twilio) ### More Jobs at Twilio - [salesforce artificial intelligence architecture leadership documentation](https://www.wearedevelopers.com/jobs/ext/2000219-salesforce-artificial-intelligence-architecture-leadership-documentation) - [Engineer, Offensive Security Organization](https://www.wearedevelopers.com/jobs/ext/1992296-engineer-offensive-security-organization) - [Artificial Intelligence (AI)](https://www.wearedevelopers.com/jobs/ext/1952055-artificial-intelligence-ai) - [Senior Software Engineer (L3)](https://www.wearedevelopers.com/jobs/ext/1956800-senior-software-engineer-l3) - [Software Engineer, Platform Engineering (L2)](https://www.wearedevelopers.com/jobs/ext/1956829-software-engineer-platform-engineering-l2) ## Related Videos - [20 billion requests a week: Upgrading Twilio's API gateway at scale](https://www.wearedevelopers.com/videos/100234-20-billion-requests-a-week-upgrading-twilio-s-api-gateway-at-scale) - [API‑First: How Twilio Designs for Developers - Justin Kitagawa (Twilio)](https://www.wearedevelopers.com/videos/1801-api-first-how-twilio-designs-for-developers-justin-kitagawa-twilio) - [The OpenTelemetry mistakes I keep seeing (and how to stop making them)](https://www.wearedevelopers.com/videos/100158-the-opentelemetry-mistakes-i-keep-seeing-and-how-to-stop-making-them) - [5 steps for running a Kubernetes environment at scale](https://www.wearedevelopers.com/videos/88-5-steps-for-running-a-kubernetes-environment-at-scale) - [Minimal infrastructure for Real‑Time Phone Agents: transcripts in, responses out](https://www.wearedevelopers.com/videos/1736-minimal-infrastructure-for-real-time-phone-agents-transcripts-in-responses-out) - [WeAreDevelopers LIVE – Real-Time Phone Agents, Unsafe VPNs & More](https://www.wearedevelopers.com/videos/1729-wearedevelopers-live-real-time-phone-agents-unsafe-vpns-more) ## Related Articles - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [Best Countries for Software Engineers](https://www.wearedevelopers.com/magazine/267-best-countries-for-software-engineers) - [Why Upskilling And Reskilling is Important For Developers](https://www.wearedevelopers.com/magazine/428-why-upskilling-and-reskilling-is-important-for-developers) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated) - [Top-Paying Tech Jobs (with Salaries)](https://www.wearedevelopers.com/magazine/372-top-paying-tech-jobs-with-salaries)