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# JISR Services Support Centre (JSSC) Chief Technician - Cluster 3 # 2

- **Company:** Vector Synergy
- **Location:** Brunssum, Netherlands
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Microsoft Azure, Issue Tracking Systems, OSI Models, Network Service, Office Suite, TCP/IP, Firewalls (Computer Science), Tools for Reporting
- **Published:** July 9, 2026
- **Apply:** https://nl.indeed.com/viewjob?jk=5a7f80bad2960ffc

## About the Role

* Must have proficiency in the office Suite, Reporting tools;
 * Must have excellent understanding and experience of network communication protocols TCP/IP, OSI layers, Firewalls and Security principles;
 * Must demonstrate the ability and self-motivation to work on his/her own but must also work well within groups as part of a team.

Desirable:

 * Trellix practical skills and experience;
 * Have a detailed understanding of cybersecurity issues within NATO or a national environment, including the Security and Defence Policies rationales;
 * Demonstrate an analytical and systematic approach to problem solving.

## Description

* Providing Level 2 and Service Management support based on incidents, service requests, change requests, tasks, requests for information, and internal activities tracked through ticketing systems and Azure DevOps;
 * Responding to, documenting, categorizing, and resolving assigned tickets in accordance with internal processes and procedures;
 * Participating in daily reporting, planning activities, workshops, events, conferences, and service-related meetings.


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