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# IT Field Service Technician (W2 Employee)

- **Company:** PROS, Inc.
- **Location:** Columbus, OH, United States
- **Salary:** $41,600.0 - $62,400.0
- **Contract:** Permanent contract
- **Skills:** Network Troubleshooting, Network Installation Services, Wireless Access Point, Network Routers, Computer Network Technologies, Tablet Computers, Information Technology
- **Published:** July 9, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=237a35c501a463fe

## About the Role

* Reliable transportation
 * Strong communication and customer service skills
 * Ability to work independently and follow technical instructions
 * Basic computer and networking knowledge
 * Hands-on experience with IT hardware, low-voltage cabling, telecommunications, POS systems, or related technical work
 * Dependable attendance and professionalism
 * Ability to lift equipment and work on your feet throughout the day, Experience With:
 * IT field service
 * MSP environments
 * Smart hands support
 * Network installations
 * Structured cabling
 * Retail or hospitality technology
 * CompTIA A+, Network+, or similar certifications
 * Basic hand tools
 * Cable testing equipment
 * Ladder

## Description

We are a growing IT services company seeking dependable field technicians to provide on-site support for business customers throughout the region.

Our technicians perform a variety of hands-on IT projects including hardware deployments, network installations, troubleshooting, smart hands support, and structured cabling. We support retail stores, hotels, restaurants, healthcare facilities, offices, and other commercial environments.

This is a W2 employee position offering long-term growth opportunities for individuals who enjoy hands-on IT work and customer interaction.

What You'll Do

 * Travel to customer locations to perform IT field service work
 * Install and replace PCs, printers, phones, tablets, and other hardware
 * Install and configure routers, switches, and wireless access points
 * Provide smart hands support for remote engineers
 * Run, terminate, and test CAT5/CAT6 cabling when required
 * Troubleshoot basic hardware and network issues
 * Document completed work and submit required photos and reports
 * Represent the company professionally while on-site, Many of our established technicians regularly perform 30+ hours of field work per week depending on their location, availability, and skill set.

This position is ideal for individuals seeking a long-term field service opportunity and willing to grow their workload over time.

Why Technicians Like Working With Us

 * W2 employment
 * Flexible scheduling
 * Diverse project work
 * Opportunities to learn new technologies
 * Support from experienced remote engineers
 * Growing company with increasing customer demand
 * Potential access to a company vehicle for established technicians when available
 * Opportunity to build a long-term career in field services


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