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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Front Desk Medical Receptionist - Patient Service Rep - **Company:** WATKINS MILL ASC, LLC - **Location:** Gaithersburg, MD, United States - **Experience:** Experienced - **Salary:** $45,760.0 - $52,000.0 - **Contract:** Permanent contract - **Skills:** Microsoft Office, Electronic Medical Records - **Published:** July 9, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=4efe10287498de00 ## About the Role * High school diploma or equivalent required. * At least 2 years of medical office administrative experience required, preferably in an ASC (surgery center) environment. * Experience in orthopedics practice or surgery center a plus. * Experience with surgical scheduling a plus. * A combination of relevant education and experience that equates to the requirements above may be considered. * Proficiency with the Microsoft Office suite of products required. Experience working with medical record systems preferred. * Proficient knowledge of medical terminology. Competencies / Required Skills and Abilities * Strong Interpersonal Skills - Ability to develop relationships and collaborate to achieve assignments. * Confident and critical thinker who will seek input to ensure accuracy. * Demonstrated ability to organize, prioritize, and manage multiple tasks in a dynamic environment with a proven track record of results. * Strong analytical and problem-solving skills. * Able to work independently. * Exudes professionalism in presentation. * Must be able to read, write, speak, understand, and communicate in the English language. Physical Demands * Must be able to sit for long periods of time and lift up to 25 pounds. * Must be able to use appropriate body mechanics techniques when performing desk duties. * Requires frequent bending, reaching, repetitive hand movements, standing, walking, squatting, and sitting. * Adequate hearing to perform duties in person and over telephone. * Must be able to communicate clearly to patients in person and over the telephone. * Visual acuity adequate to perform job duties, including reading materials from printed sources and computer screens. ## Description The Front Desk Receptionist provides the first professional, knowledgeable, and caring impression for patients. The Front Desk Receptionist provides outstanding customer service by greeting patients promptly and in a welcoming manner, either in person or over the phone. Responsible for coordinating the daily administration of physicians, staff, visitors, and patients at a healthcare facility. Greets patients and assists with necessary admitting paperwork, assembles all charts to ensure they are complete prior to DOS, calls all patients pre-operatively to provide them with pre-operative instructions. This position will support operations at Watkins Mill Surgery Center, ensuring efficient daily workflows and high-quality patient care delivery. Watkins Mill Surgery Center is a state-of-the-art outpatient surgery center located in Gaithersburg, Maryland, serving the DMV region and specializing in orthopedic surgery and pain management. Salary Range $22-25/hour Primary Responsibilities The incumbent may be asked to perform job-related tasks other than those specifically stated in this description. The duties and responsibilities of the position are to be carried out in a manner that is consistent with the Mission, Core Values and Operating Principles of CAO and WMASC. * Creates a welcoming atmosphere by greeting and attending to patients upon arrival in person and over the phone and notifies providers of patient arrivals. * Manages multiline telephone system efficiently and politely, minimizing hold time. * Ensures that any vendor representatives have appropriate badges, signed the Visitor log and do not interfere with patient care or confidentiality. * Ensures availability of treatment information by retrieving, updating and assembling patient records. * Communicates with patient's family and/or patient's driver during procedure and recovery. * Verifies financial records and collects patient charges while filing and expediting third-party claims. * Obtains patient identification and insurance information and assists patients with completing needed documentation, insurance information, and billing questions. * Proactively communicates efficiently and collaboratively with providers, nurses, medical assistants, and any other related staff to ensure a team awareness of scheduling, patient details, and potential service delays. * Performs all duties in compliance with local, state, federal laws, and CAO and WMASC policies and guidelines. * Provides coverage for surgical coordinator, when needed * Performs other duties as assigned. ## Related Videos - [ZEISS & Microsoft - Building the Next Generation Medical Ecosystem in the Cloud](https://www.wearedevelopers.com/videos/424-zeiss-microsoft-building-the-next-generation-medical-ecosystem-in-the-cloud) ## Related Articles - [Quick guide: How to write a Software Developer CV](https://www.wearedevelopers.com/magazine/37-quick-guide-how-to-write-a-software-developer-cv) - [Starter Kit For Job Applications For Developers](https://www.wearedevelopers.com/magazine/7-starter-kit-for-job-applications-for-developers) - [Data Analyst Salary in the UK](https://www.wearedevelopers.com/magazine/278-data-analyst-salary-in-the-uk) - [Frontend Developer Salary in South Africa](https://www.wearedevelopers.com/magazine/234-frontend-developer-salary-in-south-africa) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [UK Business Culture and Etiquette](https://www.wearedevelopers.com/magazine/326-uk-business-culture-and-etiquette)