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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Forward Deployed Engineer - **Company:** monday - **Location:** London, UK - **Contract:** Permanent contract - **Skills:** Artificial Intelligence, Systems Integration, Large Language Models, Software Coding, User Administration - **Published:** July 9, 2026 - **Apply:** https://uk.indeed.com/viewjob?jk=dc8c8a7951d1e471 ## About the Role * Experience in a customer-facing strategic role (Solution Architect, Solution Engineer, or former software engineer) * Strong systems thinking and architectural judgment; hands-on coding experience is a plus, not a requirement * Fluency in AI concepts and tools (e.g. LLM workflows, automation), and a clear eye for distinguishing substance from hype * Ability to quickly assess technical feasibility and guide teams toward pragmatic solutions Business & Customer * Direct experience working with C-level and senior enterprise stakeholders * Comfortable navigating ambiguity, minimal process, and high visibility * A track record of influencing decisions without formal authority Mindset * Entrepreneurial, impact-oriented, curious, strategic * You move fast, iterate, and think beyond the immediate solution toward scale ## Description As a Forward-Deployed Engineer in the Services organisation, you'll be a key technical partner for our most strategic customers. Your focus is high impact: driving AI transformation, helping to grow our strategic accounts, and translating real-world complexity into product insight. You'll embed deeply with one (or a small number of) high-value customer, working with C-level and technical teams to architect solutions that redefine how they work. You'll lead customer transformations that put AI capabilities to work in complex, mission-critical use cases - owning the full delivery cycle, from understanding customer needs and business pain points, through architecting and designing the solution, to building it and rolling it out to teams. This is a foundational role: you'll help define what forward-deployed engineering looks like at monday.com. Why This Role Matters As a monday.com Forward-Deployed Engineer, you'll drive strategic transformation, AI adoption, and product strategy - directly impacting revenue, roadmap, and customer trust. You'll partner closely with strategic customers, advising executives on AI-driven operational change, and feeding insights back to the product team. This is a highly autonomous, highly visible role, with real scope to shape its own future. What You'll Do Your main leverage is architecture, judgment, and influence - connecting customer reality to product direction. You'll also prototype hands-on where it accelerates that work. Strategic Customer Transformation * Lead technical and solution ownership for strategic monday.com accounts * Work with executive stakeholders to define AI-driven transformation goals tied to business outcomes and ARR growth * Design, architect, and build end-to-end solutions using monday.com, customer systems, and AI tools - prioritising feasibility, scalability, and adoption * Own success metrics and the project narrative from pilot through scaled rollout Cross-Functional Leadership * Partner strategically with Sales and CS on strategic accounts as a technical authority * Guide account strategy, solution positioning, and executive narratives (without owning quota or demos) * Raise internal teams' solution thinking and AI literacy * Spot patterns in customer needs, translate them into product feedback and PRDs, and validate AI use cases and adoption barriers Product & Implementation Expertise * Act as a monday.com product expert and consultant, designing tailored solutions - configurations, automations, reporting, user management, and other advanced platform features * Build strong relationships with client stakeholders to understand their business needs and drive successful adoption across their organisation * Design sophisticated workflows to solve complex business cases, partnering with technical resources on migrations and integrations as needed * Prototype custom solutions where useful, including scripting, AI-assisted development, and integrations into the customer's tech stack ## Related Videos - [The Intent Engineer: Closing the Gap Between Business & Engineering - Manuel Klein](https://www.wearedevelopers.com/videos/1855-the-intent-engineer-closing-the-gap-between-business-engineering-manuel-klein) - [Unleashing the Power of Developers: Why Cybersecurity is the Missing Piece?!?](https://www.wearedevelopers.com/videos/712-unleashing-the-power-of-developers-why-cybersecurity-is-the-missing-piece) - [AI Agents & Agentic AI](https://www.wearedevelopers.com/videos/2017-ai-agents-agentic-ai) - [Keycloak case study: Making users happy with service level indicators and observability](https://www.wearedevelopers.com/videos/1599-keycloak-case-study-making-users-happy-with-service-level-indicators-and-observability) - [AI Killed DevOps... What Now? - Lee Faus](https://www.wearedevelopers.com/videos/1759-ai-killed-devops-what-now-lee-faus) - [WeAreDevelopers LIVE - What Development and Tattoos Have in Common and more](https://www.wearedevelopers.com/videos/1380-wearedevelopers-live-what-development-and-tattoos-have-in-common-and-more) ## Related Articles - [Navigating the AI Shift](https://www.wearedevelopers.com/magazine/629-navigating-the-ai-shift) - [How to Become an AI Engineer](https://www.wearedevelopers.com/magazine/331-how-to-become-an-ai-engineer) - [Dev Digest 120 - Apple and peers](https://www.wearedevelopers.com/magazine/455-dev-digest-120-apple-and-peers) - [Dev Digest 132 - Binging WADFlix?](https://www.wearedevelopers.com/magazine/473-dev-digest-132-binging-wadflix) - [Dev Digest 121 - AI goes offline](https://www.wearedevelopers.com/magazine/456-dev-digest-121-ai-goes-offline) - [What Are Large Language Models?](https://www.wearedevelopers.com/magazine/304-what-are-large-language-models)