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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # End User Support Technician - **Company:** Addison Group - **Location:** Two Harbors, MN, United States (Remote available) - **Experience:** Expert - **Salary:** $50,000.0 - $65,000.0 - **Contract:** Temporary to permanent - **Skills:** Java (Programming Language), Computer-Aided Design, Microsoft Windows, Information Technology Operations, Network Troubleshooting, PeopleSoft Financial Management, Software Engineering, Information Technology, Microsoft Business Central, Workday - **Published:** July 9, 2026 - **Apply:** https://addisongroup.gosnaphop.com/jobs/l/login/19e62b1f-e3e6-11eb-be56-42010a8a0031/afd500fc-7b78-11f1-88d1-024201c20d84/false?applyId=f9a78efc-78ce-11f1-b120-024201c20d84&apply=true&returnUrl=/l/recruiting/jobapplication/f9a78efc-78ce-11f1-b120-024201c20d84/afd500fc-7b78-11f1-88d1-024201c20d84/false?step=1 ## About the Role · 2-5 years of desktop/end user support experience · Strong customer-facing and communication skills · Experience supporting Microsoft/O365, PCs, and general desktop environments · Ability to manage client expectations and work with vendors · Experience troubleshooting hardware, software, and network issues · Comfortable working in a manufacturing environment and following safety protocols ## Description We are seeking an End User Support Technician to provide onsite and remote technical support across a manufacturing environment. This role will troubleshoot hardware, software, and network issues while supporting end users and ensuring reliable IT operations across multiple systems and facilities., · Provide onsite and remote technical support (hardware, software, network) · Install, maintain, and troubleshoot desktops, laptops, printers, mobile devices, and AV equipment · Support network infrastructure including cabling, switches, and connectivity · Partner with internal teams and vendors to resolve technical issues · Maintain documentation, ticketing updates, and system records · Support plant systems including barcode scanners, VoIP phones, and wireless networks · Train end users and provide general IT guidance Additional Details: · Onsite role based in Two Harbors, MN · Interview process includes technical and onsite meetings · Opportunity created due to internal promotion Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request., Job Title: IT Support Specialist Location: Oklahoma City, OK (Onsite with local travel) Pay Range: $50,000 - 65,000 / year depending on experience Benefits: The position is eligible for medical, dental, vision, and 401(k). **Onsite requirement - Must b... Recommended *, Role: Desktop Support Technician Position Type: Contract Location: Oklahoma City, OK (100% Onsite) Pay Rate Range: $21.00 - $23.00/hour DOE Benefits: You are eligible for medical, dental, vision insurance benefits, 401K Are you looking for a growth opp... Recommended *, Position Title: Desktop Engineer - Tier 1 Location: Washington, DC Assignment Type: 3 months contract to hire Pay Rate: $30.00 / Hour Work Schedule: Onsite, Monday - Friday Benefits: This position is eligible for medical, dental, vision, and 401(k) ben... Recommended *, Role: Desktop Engineer Location: Houston, TX Pay Range: $120,000 - $130,000 / year Benefits: This position is eligible for medical, dental, vision and 401(k). About the Role We are seeking an experienced Desktop Engineer to support and enhance enterpri... 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Pay Rate: $65 - $75K annually dependent on applicable experience. Internal Job ID:... Recommended *, Job Title: Pharmacy Technian Location: St. Paul, MN (This role requires onsite presence - only local residents of Minnesota will have their applicants considered) Industry: Healthcare Pay Rate: $22 - $24 / HR Benefits: This position is eligible for Med... Recommended *, Role: Software Developer - Windows Application Location: Greater Nashville Area (Hybrid - 4 Days Onsite Weekly) Salary: $130,000 - $145,000 / year Base + Performance Bonus Job Type: Full-Time | Exempt Benefits: This role is eligible for comprehensive m... Recommended *, Position Title: Staff Accountant Location: Fridley, MN (Hybrid after training) Compensation: $35.00-$40.00 / Per hour Work Schedule: Monday-Friday, 9:00 AM - 5:00 PM Benefits: This position is eligible for Medical, Dental, Vision, and 401(k) Job Descri... 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While mid-level technicians focus on resolving Tier 2 issues, the Senior Technician manages complex inf... Recommended *, Role: Senior Project Manager - Software Delivery, Medical Device Location: Remote; with rare travel to be onsite in Indiana and Massachusetts Pay Rate Range: $65- $94/hour DOE Internal Job ID: 10077403 Are you looking for a growth opportunity for a rep... Recommended *, Job Title: Bilingual Workday Implementation Specialist Industry: Facilities Management Location (city, state): Long Island City, NY Assignment Type: Contract Pay: $30 - $50 / hour (depending on experience) Work Schedule: 9:00am - 6:00pm Benefits: This ... Recommended *, Position Title: Lead Cloud Application Engineer Location: Washington, DC Assignment Type: Contract to Hire or Direct Hire Pay Rate: $80.00 - $113.00 / Per Hour Salary: $170,000 - $230,000 /Annually Work Schedule: 2 days onsite are required Benefits: Th... 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