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# Network Engineer - Managed Services

- **Company:** Coordinated Business Systems, Ltd. Of Minnesota
- **Location:** Burnsville, MN, United States
- **Experience:** Experienced
- **Salary:** $65,000.0 - $85,000.0
- **Contract:** Permanent contract
- **Skills:** Active Directory, Microsoft Azure, Virtual Private Networks (VPN), Network Troubleshooting, Microsoft Servers, Network Protocols, Virtualization Technology, Backup and Restore, Sonicwall, Firewalls (Computer Science), Fortinet
- **Published:** July 9, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=7a4fe2788c1ec2f6

## About the Role

* 3 years of Network Engineering experience in a Managed Service Provider environment. · 5 years of combined IT field experience (network engineering, service desk, field technician, etc.)
 * Expertise in setup, maintaining, and troubleshooting networking (firewalls, switches, network protocols, VPN) with virtualization experience as a plus. Experience with SonicWall, Fortinet, and Ubiquiti preferred.
 * Strong expertise in Microsoft Active Directory &/or Azure administration
 * Experience with backup & disaster recovery monitoring. Experience with Datto and Slide preferred
 * Experience supporting Microsoft Server 2016-2022 environments
 * Excellent troubleshooting, organizational, and communication skills
 * Knowledge and understanding of how to effectively handle cybersecurity incidents
 * Communicate project updates and issue status to clients and internal teams via PSA tools, documentation, and email/phone. Experience with ConnectWise and IT Glue preferred
 * Manage and document service tickets with accurate time entry
 * Support clients with our Remote Monitoring and Management solution
 * Valid driver's license with reliable transportation and clean driving record. Must pass drug test & CJIS authorization requirements

## Description

* Collaborate with the service desk and network engineering teams to resolve complex networking issues
 * Provide onsite and remote support to clients across highly diverse environments
 * Monitor, manage, and maintain client systems using RMM tools
 * Install, configure, troubleshoot and resolve network, server, and end-user issues
 * Communicate project updates and issue status to clients and internal teams via PSA tools, documentation, and email/phone
 * Collaborate with third-party vendors to expedite issue resolution
 * Manage and document service tickets with accurate time entry
 * Participate in an after-hours on-call rotation (approx. 1 week every 5-6 weeks)
 * Ensure adherence to company policies, procedures, and security best practices


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