> Markdown version of [/jobs/ext/1215753-exchange-visitor-support-manager](https://www.wearedevelopers.com/jobs/ext/1215753-exchange-visitor-support-manager). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Exchange Visitor Support Manager - **Company:** HRC International - **Location:** Alpharetta, GA, United States - **Experience:** Expert - **Contract:** Permanent contract - **Skills:** Data Analysis, Software Documentation, Automation of Marketing, Data Management - **Published:** July 9, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=60bdde55bedbcb18 ## About the Role Required * Bachelor's degree in International Affairs, Public Administration, Education, or related field. * 7+ years of experience managing J-1 exchange programs or similar regulated programs. * Experience serving as or working closely with a Responsible Officer (RO) or Alternate Responsible Officer (ARO). * Demonstrated experience leading and managing teams. * Strong knowledge of Department of State regulations for Intern, Trainee, and Teacher programs. * Experience with SEVIS and exchange program compliance requirements. Preferred: * Master's degree in a related field. * Experience overseeing multi-program portfolios within J-1 exchange visitor programs. * Background in program evaluation, data analysis, or reporting. Key Competencies * Leadership and team development * Regulatory compliance and risk management * Program operations and process management * Analytical thinking and data-driven decision-making * Communication and stakeholder engagement * Problem-solving and escalation management * Attention to detail and organizational skills ## Description Program Leadership & Team Management * Lead, coach, and supervise a team of five program staff responsible for Intern, Trainee, and Teacher program operations. * Establish team priorities, performance goals, and accountability measures aligned with organizational objectives. * Provide ongoing training, mentoring, and professional development to ensure high performance and regulatory competency. * Monitor workloads and allocate resources to ensure timely and accurate processing of program activities. * Foster a collaborative, service-oriented team culture focused on continuous improvement and participant satisfaction. Exchange Program Operations (ARO Duties) * Serve as Alternate Responsible Officer (ARO) in accordance with Department of State regulations. * Oversee the end-to-end intake and vetting process for exchange visitor applications, ensuring eligibility, completeness, and compliance. * Review and approve program documentation, including DS-2019 issuance readiness, training plans (DS-7002), and supporting materials. * Ensure adherence to sponsor obligations, including participant orientation, monitoring, and program oversight. * Maintain accurate participant records in SEVIS and internal systems in compliance with regulatory requirements. Compliance & Regulatory Oversight * Ensure full compliance with all federal regulations governing J-1 Intern, Trainee, and Teacher programs. * Monitor program activities to ensure adherence to health, safety, welfare, and programmatic requirements. * Identify compliance risks and implement corrective actions proactively. * Support internal and external audits, site visits, and Department of State reviews. * Maintain current knowledge of regulatory updates and integrate changes into program policies and procedures. Participant Support & Stakeholder Engagement * Oversee participant support processes, ensuring timely and effective issue resolution throughout the program lifecycle. * Serve as an escalation point for complex participant, host organization, or partner issues. * Collaborate with host organizations, partners, and stakeholders to ensure program quality and compliance. * Ensure clear communication of program rules, expectations, and responsibilities to all stakeholders. Programmatic Reporting & Data Management * Develop and deliver regular programmatic reports on program performance, compliance, and participant outcomes. * Track key metrics related to intake, processing timelines, participant demographics, and program success. * Analyze data to identify trends, gaps, and opportunities for program improvement. * Ensure accurate and timely submission of required regulatory and organizational reports. Process Improvement & Strategic Initiatives * Evaluate existing program processes and identify efficiencies, automation opportunities, and quality improvements. * Lead initiatives to enhance participant experience and operational effectiveness. * Contribute to strategic planning and program growth initiatives. * Develop and document standard operating procedures to ensure consistency and scalability. ## Related Videos - [It's all about the Data](https://www.wearedevelopers.com/videos/425-it-s-all-about-the-data) - [Data Science in Retail](https://www.wearedevelopers.com/videos/586-data-science-in-retail) - [Humanizing Your Documentation](https://www.wearedevelopers.com/videos/476-humanizing-your-documentation) - [A guide for effective talent acquisition and sustainable integration of international employees](https://www.wearedevelopers.com/videos/1081-a-guide-for-effective-talent-acquisition-and-sustainable-integration-of-international-employees) - [Why Is Software Documentation Still Static – And Why Modern Browsers Deserve Better](https://www.wearedevelopers.com/videos/2054-why-is-software-documentation-still-static-and-why-modern-browsers-deserve-better) - [What If We Designed Employee Experience Like a Customer Journey?](https://www.wearedevelopers.com/videos/1824-what-if-we-designed-employee-experience-like-a-customer-journey) ## Related Articles - [Starter Kit For Job Applications For Developers](https://www.wearedevelopers.com/magazine/7-starter-kit-for-job-applications-for-developers) - [Jobs in Germany for Americans](https://www.wearedevelopers.com/magazine/423-jobs-in-germany-for-americans) - [Finding Jobs in Germany](https://www.wearedevelopers.com/magazine/375-finding-jobs-in-germany) - [Top HR Tech Conferences in 2024](https://www.wearedevelopers.com/magazine/303-top-hr-tech-conferences-in-2024) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated) - [Where to Find Entry-Level Software Engineering Jobs](https://www.wearedevelopers.com/magazine/397-where-to-find-entry-level-software-engineering-jobs)