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# Pat Service Mgr

- **Company:** HHS Culinary and Nutrition Solutions
- **Location:** Boardman, OH, United States
- **Salary:** $60,000.0
- **Contract:** Permanent contract
- **Skills:** Spreadsheets, Computer Literacy, Text Processing
- **Published:** July 9, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=6b13beb1142f8833

## About the Role

* Interpersonal Skills: Ability to interact with individuals of all backgrounds
 * Communication: Effective written, spoken, and non-verbal communication
 * Customer Service: Service-oriented mentality with a focus on exceeding expectations
 * Professionalism: Maintain a positive and professional demeanor
 * Proactivity: Self-motivated with the ability to effectively prioritize projects and needs
 * Team Player: Willingness to provide support where needed to achieve outcomes
 * Business Ethics: Demonstrate integrity, respect, and discretion in all business dealings
 * Organization: Attention to detail and ability to effectively manage tasks in a fast-paced environment

Requirements

 * Experience managing a team and in customer service
 * Computer experience with word processing, spreadsheets, and various software
 * Must be willing to relocate for promotion opportunities
 * Must have or be willing to obtain a valid Serve Safe certification or equivalent

Not Required but a Big Plus

 * Certified Dietary Manager, Registered Dietitian, or Licensed Dietitian preferred
 * Working knowledge of Press Ganey/NRC Picker

## Description

We're looking for a friendly, compassionate leader to join our culinary team!

Be an integral part of the healing process by ensuring food quality, service, safety, and sanitation are provided for all patients. Lead a goal-oriented patient ambassador team to create a hospitality-centered, guest-first environment that is effective and productive, and that takes pride in delivering quality service every time.

Responsibilities

 * Provide leadership that supports a team environment that fosters morale, passion, quality, and respect
 * Lead and manage team member recruiting, training, and development
 * Perform daily inspections, patient rounding, assessments, coaching, and counsel team members
 * Provide education to patients, families, nursing, food service, and other facility staff on nutritional needs
 * Coordinate and evaluate food service standards to ensure patient satisfaction and nourishment
 * Take action and provide excellent customer service to correct any issues that occur
 * Implement, manage, and maintain the patient ambassador program for high-quality service
 * Collaborate with department, facility, and company leadership to achieve goals
 * Stays informed on patient satisfaction updates, current trends
 * Participates in departmental meetings and Quality Assurance/Performance Improvement programs, promoting collaboration and teamwork.
 * Participates in patient experience workshops and projects led by the organizations


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