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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Telecommunications Technician - **Company:** Lumen Inc - **Location:** Helena, MT, United States - **Salary:** $31,054.0 - **Contract:** Permanent contract - **Skills:** Synchronous Optical Networking, Wavelength-Division Multiplexing, Data Transmissions, Digital Subscriber Line (DSL), Ethernet, Computer Network Operations - **Published:** July 9, 2026 - **Apply:** https://www.careerjet.com/job/us1e3297c3cb808d757c3d246d7e3887ac/eaa ## About the Role * At least six months experience diagnosing circuit trouble, and performing testing with volt ohm meters, TMS, or comparable equipment. * At least six months experience provisioning and maintaining POTS, DSO, DS1/T1, DS3/T3, DSL, and fiber circuits. * Must be proficient in switch maintenance and routines, working knowledge of IOF, SONET/DWDM equipment and services. * Requires a valid state drivers' license with satisfactory driving record. * Ability to work varying shifts and hours including possible mandatory overtime, and/or callouts, weekends, and holidays. Preferred Qualifications: * At least 12 months experience diagnosing circuit trouble, and performing routine testing, including measuring AC/DC current using volt ohm meters, OTDR, or comparable test equipment. * At least 12 months experience provisioning and maintaining POTS, DSO, DS1/T1, DS3/T3, DSL, and fiber circuits or services. * Experience working with 5ESS switches. * Experience including ROADM, Infinera, QMOE, IP Ethernet. * Certification or training in the maintenance and operation of D4 channel banks, Calix DSL systems, Adtran (DLC), Fujitsu (FO Transport), and Alcatel DSL systems. * Experience working independently with little supervision. ## Description The Central Office Technician is responsible for the installation, maintenance, and repair of telecommunication systems within central office environments. They ensure the smooth operation of communication networks by managing equipment and providing customer support. The position is responsible for the provisioning and maintenance of subscriber loop carrier systems, DSL, POTS, GPON, digital and optical muxes. ## Location and Schedule This is a full time position located in Great Falls, MT. The typical schedule is Monday - Friday 8am - 4:30pm. Will also include an on call rotation. May also include nights, weekends, and holidays. ## The Main Responsibilities * Installs, performs routine maintenance, analyzes defects, tests, adjusts, repairs, and maintains complex equipment such as switching systems, circuit equipment, network terminal equipment, and data/digital equipment by using electrical and or electronic measuring devices. * Plans jobs and determines materials and resources needed to complete tasks, updates work and maintenance logs, keeps team and managers informed on the status of projects. * Travels between central office locations * Reviews and interprets work orders, wiring lists, wiring diagrams, and equipment drawings and follows standard practices in the performance of job duties. * Utilizes knowledge of general input and analysis of ESS translations. * Runs diagnostic test programs, analyzes defects and/or tests various types of telephone switching equipment (5ESS, Electronic Data Switching, etc.), uses various types of testing devices, e.g., volt-ohm meters, spectrum analyzers, digital communications, data analyzers, etc., We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. Privacy Notice Lumen is committed to protecting the privacy and security of personal information collected during the recruitment and hiring process. Our Applicant Privacy Notice explains how we collect, use, disclose, and protect applicant information, as well as how individuals may request access to or deletion of their personal data. To review Lumen's Global Employment Applicant and Talent Community Privacy Notice, please visit: https://jobs.lumen.com/global/en/privacy-notice Disclaimer The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name. 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