> Markdown version of [/jobs/ext/1216001-it-support-specialist](https://www.wearedevelopers.com/jobs/ext/1216001-it-support-specialist). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Support Specialist - **Company:** Yoh Services LLC - **Location:** Cleveland, OH, United States - **Salary:** $41,600.0 - $47,840.0 - **Contract:** Permanent contract - **Skills:** Active Directory, Amazon Web Services, Microsoft Azure, Business Software, Software as a Service, Image Management, Networking Hardware, Microsoft Office, Network Architecture, Network Administration, Cloud Platform System, Microsoft InTune, Information Technology, Hardware Debugging, Vmware - **Published:** July 9, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=9e9162c33a36f445 ## About the Role Join our dynamic team as an IT Support Specialist and play a vital role in maintaining seamless technological operations across our innovative IT environment. Based in our Cleveland, Ohio office, this full-time, hourly position offers a unique opportunity to support a variety of endpoint devices, network infrastructure, and business applications. If you are passionate about troubleshooting, problem-solving, and delivering exceptional user support, this is the perfect role to accelerate your IT career., * High School Diploma or equivalent * Strong verbal communication and documentation skills * Ability to quickly write reports, user instructions, and procedure manuals * Experience providing desktop support or similar IT support roles * Familiarity with Office 365 and Azure environments including Intune, Defender, Entra ID * Knowledge of Group Policy, Active Directory, and virtualized server systems (VMware) * Basic understanding of SaaS applications and hardware repair coordination * Ability to multi-task and maintain composure in demanding situations Nice to Have Skills: * COMPTIA A+ or Network+ certification (preferred) * Knowledge of AWS, Microsoft Print Services, and printer hardware * Hands-on experience with physical network wiring, termination, and cabling * Understanding of imaging tools like Microsoft Intune and MDM platforms Preferred Education and Experience: * High school diploma or equivalent required * Relevant desktop support or network administration experience preferred * Familiarity with VMWARE, AWS, and cloud-based platforms beneficial Other Requirements: * Ability to assist with physical network wiring and hardware repairs * Capable of supporting new hires and terminations within the IT infrastructure * Willingness to work in a collaborative environment that encourages feedback and process improvement Bring your technical expertise and proactive attitude to our team-apply now and be a key contributor to our innovative IT support operations! ## Related Videos - [Developer Tools for Microsoft Azure](https://www.wearedevelopers.com/videos/450-developer-tools-for-microsoft-azure) - [WebAssembly: The Next Frontier of Cloud Computing](https://www.wearedevelopers.com/videos/972-webassembly-the-next-frontier-of-cloud-computing) - [MCP Mashups: How AI Agents are Reviving the Programmable Web](https://www.wearedevelopers.com/videos/1392-mcp-mashups-how-ai-agents-are-reviving-the-programmable-web) - [My journey into DevOps world - How it all started!](https://www.wearedevelopers.com/videos/545-my-journey-into-devops-world-how-it-all-started) - [Develop enterprise-ready applications for Microsoft Teams with Azure resources on modern web technologies](https://www.wearedevelopers.com/videos/187-develop-enterprise-ready-applications-for-microsoft-teams-with-azure-resources-on-modern-web-technologies) - [Generating code with Angular schematics](https://www.wearedevelopers.com/videos/129-generating-code-with-angular-schematics) ## Related Articles - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [The Best Job Search Websites of 2025](https://www.wearedevelopers.com/magazine/368-the-best-job-search-websites-of-2025) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [How should you format your IT resume?](https://www.wearedevelopers.com/magazine/68-how-should-you-format-your-it-resume) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer)