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# Desktop Support Specialist

- **Company:** Trick Dog Technology
- **Location:** Stony Brook, NY, United States
- **Experience:** Experienced
- **Salary:** $62,400.0 - $72,800.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Active Directory, Android Software Development, Apple IOS, Microsoft Outlook, Computer Networks, Network Troubleshooting, Microsoft Office, System Center Configuration Manager, Software Systems, Office365, Microsoft InTune, Information Technology, Deployment Automation, Laptops
- **Published:** July 9, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=bac2238d76bacb9a

## About the Role

* Minimum of 2 years of desktop support or end user support experience
 * Strong troubleshooting skills with Windows 10/11 environments
 * Experience imaging and deploying desktop and laptop systems
 * Experience supporting Microsoft 365 applications
 * Experience installing and troubleshooting network printers
 * Familiarity with mobile device support (iOS and Android)
 * Strong customer service and communication skills
 * Ability to lift up to 50 pounds, work under desks, and climb ladders as needed
 * Must be able to work onsite in Stony Brook, NY

Preferred

 * Experience supporting healthcare environments
 * Experience with SCCM, MECM, Intune, or similar deployment tools
 * Experience with Active Directory and Microsoft 365 administration

If you're an experienced desktop support professional who enjoys working directly with users in a fast paced enterprise environment, we'd like to hear from you.

## Description

We are seeking a Technology Services Technician to support a major healthcare organization in Stony Brook, NY. This is a hands on desktop support role providing technical assistance to end users while supporting ongoing IT projects across the hospital environment., * Image, configure, deploy, and maintain Windows PCs, laptops, and other endpoint devices

 * Install, upgrade, and patch Windows, iOS, and Android devices
 * Troubleshoot hardware, software, operating system, and peripheral issues
 * Install, configure, and support network printers
 * Provide onsite and remote support for end users
 * Support Microsoft 365 applications including Outlook, Teams, and Office
 * Deploy software updates using enterprise deployment tools
 * Participate in IT projects including workstation deployments and office relocations
 * Maintain accurate documentation and update service tickets
 * Evaluate and test new hardware and software solutions
 * Work closely with technical teams and end users to ensure successful project delivery


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