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# End User Support Technician

- **Company:** TEKSYSTEMS INC.
- **Location:** Bloomington, MN, United States
- **Experience:** Experienced
- **Salary:** $62,400.0 - $93,600.0
- **Contract:** Temporary contract
- **Skills:** Microsoft Word, Microsoft Excel, Microsoft Windows, JIRA, Microsoft Azure, Microsoft Outlook, Electronic Mailing, Microsoft Office, Print Servers, Cisco WebEx, Wireless Networks, Network Routers, Computer Network Technologies, Tablet Computers, Firewalls (Computer Science), Microsoft InTune, Information Technology, Google Meet
- **Published:** July 9, 2026
- **Apply:** https://www.juju.com/job/00000000gemshl

## About the Role

communication and people skills, jira, microsoft office, intune, azure, vdi

Top Skills Details

communication and people skills,jira,microsoft office,intune,azure,vdi, * * Undergraduate degree (MIS Computer Science a plus) or a minimum of 2-3 years' experience in Information Technology setting. * 1-3 years' experience with current versions of the Microsoft Windows operating system. * 1-3 years' experience with current versions of the Microsoft Office suite specifically with Word, Excel and Outlook. * Familiar with networking technologies and concepts. Understanding of the role routers, switches, and firewalls play. Basic IP knowledge and understanding of wireless networking. * Experience with video conferencing technologies like WebEx, Teams, Zoom and Google Meet. * Familiar with iPhones, Android devices, and other mobile devices. * Nice to have: CompTIA A+, Network+ Certifications * Nice to have: Microsoft Fundamental Certifications

## Description

This person will perform as the onsite tech for the Allspring Minneapolis office. They will be responsible for: * Perform first and second level IT support related activities on incidents and requests with Allspring technologies and services (e.g. desktops/laptops, email, phones, printers, tablets etc.) either remotely, via email or in-person. * Support activities include the maintenance of office infrastructure, wireless network, phones, and conference rooms. * Perform general software and electronic mail support (i.e. Microsoft Office, Outlook network printing, Windows.) * Escalate incidents and/or requests to the appropriate resource(s) to ensure timely resolution and customer satisfaction. * Integrate software/hardware updates and fixes into the environment with a well-controlled approach using risk averse procedures, and a carefully thought-out fallback plan. * Develop and maintain technical documentation where appropriate. Identify office procedures that could be
made more efficient through the use of office systems. * Assist in maintaining an accurate inventory of system assets. * Respond to problems and issues escalated from the Service Desk. * Participate in department and business level projects as needed to ensure timely execution of technology initiatives and strategies. * Ability to multi-task in a fast-paced environment. Perform other duties as requested and/or assigned within area of expertise.


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