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# Site Reliability Engineer

- **Company:** Generic Solutions , Inc
- **Location:** Blue Ash, OH, United States
- **Experience:** Expert
- **Salary:** $93,600.0 - $104,000.0
- **Contract:** Permanent contract
- **Skills:** JIRA, Microsoft Azure, Bash Shell, Cloud Computing, Linux, Python (Programming Language), Reliability Engineering, Scripting, System Availability, Reliability of Systems, Kubernetes, Dynatrace, Docker
- **Published:** July 9, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=2042bd72e211e308

## About the Role

We are looking for an experienced Site Reliability Engineer (SRE) with a strong background in Production Support, Major Incident Management, and Root Cause Analysis. This is a hands-on production support role where you'll troubleshoot critical production issues, improve system reliability, and drive automation across cloud and on-premises environments., * 5+ years of experience in Site Reliability Engineering (SRE) or Production Support

 * Strong experience leading Major Incident Management for P1/P2 outages
 * Hands-on experience with Root Cause Analysis (RCA) and Problem Management
 * Experience troubleshooting production issues in Cloud and On-Premises environments
 * Strong knowledge of:
 * Dynatrace
 * Azure Monitor
 * Linux
 * Bash and/or Python
 * Kubernetes
 * Docker
 * Azure or GCP
 * Jira
 * Excellent communication and collaboration skills

## Description

* Lead and coordinate P1/P2 production incidents as an Incident Commander/Bridge Lead.
 * Troubleshoot and resolve complex production issues across cloud, on-premises, and enterprise/POS applications.
 * Perform detailed Root Cause Analysis (RCA) using methodologies such as 5 Whys and Fishbone.
 * Implement corrective and preventive actions to improve platform stability.
 * Monitor application and infrastructure health using Dynatrace, Azure Monitor, and related tools.
 * Automate operational tasks using Bash or Python scripting.
 * Work closely with development, infrastructure, and business teams to ensure high system availability.
 * Participate in a shared on-call rotation and periodic travel as required.


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