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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Support Analyst - **Company:** Telesis - **Location:** Circleville, OH, United States - **Experience:** Starter - **Salary:** $45,000.0 - $60,000.0 - **Contract:** Permanent contract - **Skills:** Active Directory, Business Systems, Information Systems, Network Topologies, Network Troubleshooting, Microsoft Office, Microsoft Software, User Environment Management, Service Stack, User Administration - **Published:** July 9, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=48cc8a09ffafbeaf ## About the Role · Leveraging knowledge of multiple tools, technology, and experience to solve unusually complex problems with a high degree of innovation and ingenuity · Knowledge of network topology and network troubleshooting · Familiar with the Microsoft technology stack (Office 365) · Proficient at learned new skills quickly to support an ever-changing landscape · Proficient in Microsoft Office applications to develop standard work and training documentation Qualifications: Education * Associates degree in IT or Business; or 3 years of experience Professional experience: * 1-3 years of professional experience Key behaviors: * Manages time effectively, meets deadlines, and achieves established goals and objectives * Assists in the establishment, accomplishment, and continuous evaluation of goals * Assumes responsibility for the accuracy of work processes and the flow of multiple tasks * Drive for continuous improvement of business processes and overall customer satisfaction ## Description Telesis Technologies is seeking an IT analyst to serve as Tier 1 support for various information systems. A successful candidate should be able to analyze user requirements, procedures, and problems to troubleshoot and diagnose desktop support issues and other technical problems. This position will include analysis, installation, configuration, maintenance, monitoring, documentation, and support responsibilities. This role will include development goals with the expectation the candidate will move into positions of increasing responsibilities in the organization., · Provides technical support to internal end-users and user computing · Active Directory user management · Ability to quickly learn and use new technology to support solution adoption · Install, maintain and monitor equipment, which may include network and server infrastructure and application systems · Assist with onboarding of employees, including PC imaging, cell phone provisioning and other tasks related to onboarding of newly hired employees · Ability to support software across multi-platforms and technology stacks · Identification, documentation, and prioritization of application requirements for the technical landscape · Support the development and deployment throughout the Telesis Technologies Business Systems Lifecycle, The successful candidate is responsible for complying with Telesis Technologies Code of Ethics and related policies. In performing the job, the incumbent shall take all steps necessary to comply with our safety rules and requirements and must actively support the organization's efforts to meet and exceed its goals of creating and maintaining a safe workplace. This description is to serve as a guide. It is intended to be flexible and will continue to evolve with business needs and demands and may be updated periodically and at the Company's discretion. ## Related Videos - [APIs and Architecture for scaling omnichannel payments](https://www.wearedevelopers.com/videos/90-apis-and-architecture-for-scaling-omnichannel-payments) - [MCP Mashups: How AI Agents are Reviving the Programmable Web](https://www.wearedevelopers.com/videos/1392-mcp-mashups-how-ai-agents-are-reviving-the-programmable-web) - [Introducing a Digital Service Catalog for speed and scale](https://www.wearedevelopers.com/videos/763-introducing-a-digital-service-catalog-for-speed-and-scale) - [Systems Thinking for Performance: How to Diagnose and Fix Slow Systems without Guessing](https://www.wearedevelopers.com/videos/2103-systems-thinking-for-performance-how-to-diagnose-and-fix-slow-systems-without-guessing) - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [Fault Tolerance and Consistency at Scale: Harnessing the Power of Distributed SQL Databases](https://www.wearedevelopers.com/videos/1146-fault-tolerance-and-consistency-at-scale-harnessing-the-power-of-distributed-sql-databases) ## Related Articles - [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk) - [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology) - [IT Salaries in Austria](https://www.wearedevelopers.com/magazine/286-it-salaries-in-austria) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [Best Companies to work for in London: Top 25 Companies in 2023](https://www.wearedevelopers.com/magazine/187-best-companies-to-work-for-in-london-top-25-companies-in-2023) - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers)