> Markdown version of [/jobs/ext/1218725-clerk-iii-center-for-disabilities-development](https://www.wearedevelopers.com/jobs/ext/1218725-clerk-iii-center-for-disabilities-development). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Clerk III - Center for Disabilities & Development

- **Company:** University of Iowa
- **Location:** Iowa City, IA, United States
- **Contract:** Permanent contract
- **Skills:** Computer Terminals, Document Type Definition, Microsoft Office, Epic Mychart, Electronic Medical Records
- **Published:** July 9, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=11bdfebc7ed4ed76

## About the Role

* Any combination of related clerical office experience, related undergraduate education, and/or post high school clerical training that is the equivalent to two years of full-time employment, * Knowledge of medical terminology.
 * Public contact/customer service experience.
 * Knowledge of HIPPA guidelines and laws regarding release of medical information.
 * Experience working with electronic medical records systems.
 * Experience with release of medical information.
 * Knowledge of UI Health Care policies and procedures.

## Description

The Center for Disabilities and Development is seeking a full-time Clerk III. This position will be scheduled Monday-Friday, 8:00 a.m. to 5:00 p.m.

Under general supervision, performs and coordinates clerical work such as examining and evaluating data according to established guidelines requiring a knowledge of both assigned and related work areas. Duties may involve the use of personal computers, computer terminals, and a variety of software and/or conventional office equipment. Responsible for identifying appropriate medical information to satisfy authorizations. Review, organize, prepare internal/external patient documentation to be scanned/uploaded into Epic. May provide functional supervision., * Serves as point of check-in/scheduling in main lobby

 + Provides direction to patients and visitors
 + Records and checks patients into parking system
 + Voaltes appropriate clinical staff to notify of patient arrival and location
 * Evaluates, prioritizes and processes all incoming patient information from fax, mail, Epic in-basket, telephone and additional sources; sorting by the patient, document type the and number of pages; scans information into EPIC and updates referral shells appropriately.
 + Review, organize, and prepare internal and external patient documentation to be scanned into EPIC. Scan and download patient documents.
 * Obtains medical records needed for processing requests for medical information.
 * Process requests received from patients via MyChart messaging.
 * Answers and provides customer service to the callers on the CDD toll-free line; directing the caller to the appropriate department or person; and responding to all messages in the voicemail inbox daily and periodically throughout the day.
 * Assembles and disseminates pre-service packets for new referrals and returning patients.
 * Provides backup to other Clinical Operations staff members as needed including medical records, DAR prep, confirmation calls, rescheduling same-day cancels, and scoring patient forms.
 * Performs other projects and tasks as assigned.


## Related Videos

- [A Lifetime in Games: The Past, Present and Future of the Industry](https://www.wearedevelopers.com/videos/202-a-lifetime-in-games-the-past-present-and-future-of-the-industry)
- [A Brief History of Data Storage](https://www.wearedevelopers.com/videos/974-a-brief-history-of-data-storage)
- [WeAreDevelopers LIVE - Demo Time, Live Coding, End-to-End Testing and more](https://www.wearedevelopers.com/videos/1713-wearedevelopers-live-demo-time-live-coding-end-to-end-testing-and-more)

## Related Articles

- [How should you format your IT resume?](https://www.wearedevelopers.com/magazine/68-how-should-you-format-your-it-resume)
- [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market)
- [How Developers Can Focus on Maintaining Satisfaction With Accessibility](https://www.wearedevelopers.com/magazine/109-how-developers-can-focus-on-maintaining-satisfaction-with-accessibility)
- [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer)
- [Starter Kit For Job Applications For Developers](https://www.wearedevelopers.com/magazine/7-starter-kit-for-job-applications-for-developers)
- [Quick guide: How to write a Software Developer CV](https://www.wearedevelopers.com/magazine/37-quick-guide-how-to-write-a-software-developer-cv)