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# Data Center Operations Technician

- **Company:** Amazon.com, Inc.
- **Location:** Wink, TX, United States
- **Salary:** $79,664.0
- **Contract:** Permanent contract
- **Skills:** Amazon Web Services, Intelligent Platform Management Interface, Bash Shell, BIOS, Command-Line Interface, Data Centers, Linux, RAID, Ethernet, Serial ATA, Network Interface Controllers, Firmware, Networking Hardware, Python (Programming Language), Log Analysis, Networking Basics, Windows PowerShell, SAS (Software), System Testing, TCP/IP, Network Switches, Scripting, Storage Devices, Information Technology, Hardware Infrastructure, Network Server
- **Published:** July 9, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=fb22d7f3550da2d7

## About the Role

* 1+ year of hands-on experience in data center operations, IT hardware support, or field service (server/network focused)
 * Experience with server hardware troubleshooting and component replacement (rack servers, storage, networking devices)
 * Familiarity with structured cabling (fiber and copper)
 * Comfort working rotating shifts in a 24/7 mission-critical environment
 * Basic understanding of networking fundamentals (TCP/IP, Ethernet, cabling, connectivity)
 * Ability to lift up to 50 lbs and work in confined/elevated spaces
 * High school diploma or equivalent

Preferred (L4 Level):

 * 18+ months of data center or IT infrastructure experience
 * Server-level Linux knowledge (command line, log analysis, diagnostics)
 * Experience with out-of-band management tools (IPMI, iDRAC, iLO, BMC)
 * Understanding of RAID configurations, SAS/SATA, firmware management
 * Basic scripting skills (Python, Bash, PowerShell)
 * Experience mentoring or training junior technicians
 * Ability to independently troubleshoot complex, non-standard hardware failures without documentation
 * CompTIA A+, Network+, Server+, or equivalent certifications

## Description

AWS is looking for hands-on Data Center Operations Technicians to join our growing infrastructure team in Texas. You'll be working directly on the hardware that powers the world's largest cloud - diagnosing, repairing, and maintaining servers and networking equipment in a mission-critical 24/7 environment.

This is NOT a desk job. You'll be on the data center floor - racking servers, running cables, swapping components, and troubleshooting hardware failures in real-time.

What You'll Do

 * Perform break-fix on servers, storage devices, and network switches (replace DIMMs, drives, PSUs, NICs, motherboards)
 * Rack and stack server and networking equipment in high-density environments
 * Install and manage structured cabling - fiber optic and copper
 * Run diagnostics, respond to hardware alerts, and troubleshoot failures using established SOPs and runbooks
 * Monitor systems and respond to incidents to maintain uptime SLAs
 * Identify, track, and escalate trending issues impacting server fleet health
 * Work tickets in incident management systems and document technical problems with appropriate detail
 * Collaborate with remote engineering teams to resolve complex escalations
 * Support firmware updates, BIOS configuration, and system validation


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