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# Fachinformatiker als Mitarbeiter Helpdesk - hybrides Arbeiten

- **Company:** DIS AG
- **Location:** Frankfurt am Main, Germany
- **Contract:** Permanent contract
- **Skills:** Active Directory, Databases, Knowledge Management, Microsoft Office, Software Engineering, Systems Integration, Backend, Information Technology, User Administration
- **Published:** July 10, 2026
- **Apply:** https://de.indeed.com/viewjob?jk=37c1afd4d056c833

## About the Role

+ Idealerweise eine erfolgreich abgeschlossene Ausbildung zum Fachinformatiker Systemintegration oder eine vergleichbare Qualifikation
 + Erste praktische Erfahrung im Service Desk-Bereich
 + Sehr gute Deutsch- und Englischkenntnisse in Wort und Schrift
 + Fachwissen in den Bereichen Microsoft Office 365, Exchange
 + Hard- und Softwarekenntnisse im Bereich Backend Systeme

## Description

*

 + Identifikation, Analyse und Lösung technischer Probleme im IT-Bereich
 + Koordination von IT-Service-Anfragen
 + Entwicklung und Pflege einer Knowledge Management Datenbank
 + Benutzerverwaltung im Active Directory
 + Nachverfolgung von offenen Tickets


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