> Markdown version of [/jobs/ext/1222735-it-support-technician](https://www.wearedevelopers.com/jobs/ext/1222735-it-support-technician). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Support Technician - **Company:** AVASO Technology Solutions - **Location:** Melle, France - **Experience:** Experienced - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Active Directory, Apple Mac Systems, Software as a Service, Dynamic Host Configuration Protocol, Domain Name System (DNS), Linux System Administration, System Center Configuration Manager, Network Protocols, Productivity Software, Remote Desktop Services, Software Deployment, TCP/IP, Enterprise Software Applications, Peripherals, Laptops, Gsuite, User Administration - **Published:** July 10, 2026 - **Apply:** https://fr.indeed.com/viewjob?jk=8e222f435b8da789 ## About the Role * 2+ years of experience in Desktop Support or similar roles. * Strong experience with Windows OS, Mac OS, and Linux environments. * Experience with Active Directory for user management, group policies, and security. * Proficient with remote desktop tools and troubleshooting techniques. * Experience with networking protocols (TCP/IP, DNS, DHCP). * Strong knowledge of MS Office Suite and other productivity software. * Expertise in hardware diagnostics, repair, and replacements. * Knowledge of system imaging and software deployment tools (e.g., SCCM, MDT). * Familiar with ITIL processes for incident, problem, and change management. * Strong communication skills, with the ability to explain technical issues to non-technical users. * Ability to work independently, manage priorities, and meet deadlines in a fast-paced environment. * Fluency in English. Must Have Skills: * Certification: CompTIA A+, Microsoft Certified Desktop Support Technician (MCDST), or equivalent. * Experience with cloud-based applications (e.g., Microsoft 365, Google Workspace). * Knowledge of IT security best practices and protocols., * IT Support: 2 years (Required) Language: * French (Required) * English (Required) ## Description We are seeking an experienced Onsite Support Engineer to join our team in Melle, Nouvelle-Aquitaine, France. The successful candidate will provide technical support, troubleshooting, and IT assistance to end users. This role requires someone with strong technical skills and a customer-focused approach., * Provide on-site and desktop support for users, ensuring issues are resolved quickly and efficiently. * Troubleshoot and resolve hardware, software, and network-related issues. * Install, configure, and maintain desktop systems, laptops, and peripherals. * Ensure the deployment of operating systems, updates, and software packages. * Work with the IT team to resolve and escalate issues as needed. * Perform routine system audits and ensure systems are up-to-date and secure. * Provide end-user training and technical documentation where necessary. * Collaborate with team members and manage support tickets for various internal stakeholders. ## Related Videos - [Local Candidates vs International Talent - Building the Very Best Dev Team](https://www.wearedevelopers.com/videos/1067-local-candidates-vs-international-talent-building-the-very-best-dev-team) - [An Applied Introduction to eBPF with Go](https://www.wearedevelopers.com/videos/1075-an-applied-introduction-to-ebpf-with-go) - [Agentic employees in world's most downloaded FinTech app](https://www.wearedevelopers.com/videos/100123-agentic-employees-in-world-s-most-downloaded-fintech-app) - [Turning Container security up to 11 with Capabilities](https://www.wearedevelopers.com/videos/718-turning-container-security-up-to-11-with-capabilities) - [Synthetic Insiders: The New AI Risk to Your Org](https://www.wearedevelopers.com/videos/100057-synthetic-insiders-the-new-ai-risk-to-your-org) - [Debunking the Top 10 Myths about Web 3](https://www.wearedevelopers.com/videos/634-debunking-the-top-10-myths-about-web-3) ## Related Articles - [Best Companies to Work For in Paris: Top 25 Companies in 2023 ](https://www.wearedevelopers.com/magazine/190-best-companies-to-work-for-in-paris-top-25-companies-in-2023) - [Best Companies to Work For in France: Top 25 Companies in 2023 ](https://www.wearedevelopers.com/magazine/189-best-companies-to-work-for-in-france-top-25-companies-in-2023) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [Finding IT & Technology English-speaking Jobs in Germany ](https://www.wearedevelopers.com/magazine/446-finding-it-technology-english-speaking-jobs-in-germany) - [IT Salaries in Austria](https://www.wearedevelopers.com/magazine/286-it-salaries-in-austria) - [Average Salary in France](https://www.wearedevelopers.com/magazine/269-average-salary-in-france)