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# Head of Digital Product Delivery

- **Company:** Bupa
- **Location:** London, UK
- **Experience:** Expert
- **Salary:** £65,500.0 - £86,000.0
- **Contract:** Permanent contract
- **Skills:** Artificial Intelligence, Information Technology
- **Published:** July 10, 2026
- **Apply:** https://uk.indeed.com/viewjob?jk=53502c7df554f84c

## About the Role

We're looking for an experienced digital product leader who is passionate about improving customer experiences and delivering change at scale.

You'll bring:

 * Degree-level education or equivalent practical experience.
 * Significant experience leading digital product or digital delivery teams.
 * Strong knowledge of agile delivery methods and experience working with mixed internal and external teams.
 * Experience shaping digital portfolios, developing channel strategies and delivering digital transformation programmes.
 * Excellent stakeholder management skills, with the ability to influence and build relationships at all levels, including senior leadership.
 * Experience working in a regulated environment, ideally as a senior Product Owner or similar digital product leadership role.
 * A strong understanding of digital technologies, trends and innovation.
 * Strong communication, presentation and problem-solving skills.
 * Experience using data and insights to support decision-making and demonstrate business value.
 * Experience managing budgets and forecasts.

It would be beneficial if you have experience working in a global organisation, partnership and 3rd party management. and working knowledge of AI and its utilisation/ opportunities.

## Description

As Head of Digital Product Delivery, you'll:

 * Lead and develop a team of Product Managers and Product Owners, creating an environment where people can do their best work.
 * Own and oversee the digital product delivery roadmap, making sure priorities align with business goals and customer needs.
 * Shape and deliver digital transformation plans across customer journeys and digital channels.
 * Champion the voice of the customer and use insight to inform decision-making and product development.
 * Work closely with stakeholders across the business to identify opportunities for growth, improvement and innovation.
 * Build strong partnerships with internal teams and external suppliers to deliver high-quality digital products.
 * Lead planning across multiple delivery workstreams while managing expectations and risks effectively.
 * Support agile ways of working and coach teams to continuously improve how they deliver value.
 * Manage budgets, forecasts and delivery performance to help ensure successful outcomes.
 * Develop business cases, track benefits and drive ongoing optimisation of digital products and services.


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