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# TechOps Administrator (FSP)

- **Company:** Zachary Piper
- **Location:** Annapolis Junction, MD, United States
- **Experience:** Expert
- **Salary:** $140,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Azure, Software Debugging, Office365
- **Published:** July 10, 2026
- **Apply:** https://www.careerjet.com/job/usee45421b2c9cbca8075a9dce7376507d/eaa

## About the Role

* Clearance: Must hold an active TS/SCI with FS Poly.
 * Excellent customer service skills and focus.
 * Education: Bachelor's Degree in a related field or equivalent combination of IT training and practical experience.
 * Adaptable to a fast-paced environment with changing priorities.
 * Ability to execute work with precision in time-sensitive outage scenarios.
 * Effective communication skills in both written and oral English.
 * Ability to perform work under continuous deadline pressure.
 * Openness to shift work, as 24/7 support is essential.

## Description

Are you a skilled TechOps Administrator seeking an opportunity to make a real impact? Look no further! Zachary Piper Solutions is actively seeking an IT savvy administrator for our Annapolis Junction, MD office.
TechOps Administrator I
As a vital member of the Secure Operations Centers (SOCs) team, the TechOps Administrator plays a key role in delivering end-to-end operational support for the Azure core and Office365 platform. This position encompasses various workstreams and responsibilities, contributing to the provision of 24x7x365 services.
Responsibilities:

 * Monitor and report on deployment flow, ensuring operational functionality, and promptly escalating issues to the deploying team.
 * Identify and drive fixes with feature teams for volume drivers.
 * Execute documented deployment scripts and procedures.
 * Coordinate restoration actions with other teams.
 * Support outage restoration actions, adhering to published SLAs or as indicated by procedures.
 * Document all investigative and restorative actions in the designated system of record for audit purposes and root cause investigations.
 * Identify and drive recovery levers with feature teams.
 * Apply problem-solving, troubleshooting, and debugging expertise to mitigate customer or service outages.
 * Update standard operation procedures and technical training guides documentation as needed.
 * Manage secure work area operations, including assisting in hardware deployments, physical escort for maintenance, cleaning, and other services, and providing equipment assistance/troubleshooting.


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