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# Help Desk Analyst | Temporary

- **Company:** Ford Motor Company
- **Location:** Bethesda, MD, United States
- **Experience:** Experienced
- **Salary:** $115,594.0 - $121,678.0
- **Contract:** Temporary contract
- **Skills:** Microsoft Windows, Macintosh Computers, Issue Tracking Systems, Microsoft Office, Windows Client
- **Published:** July 10, 2026
- **Apply:** https://www.careerjet.com/job/us8bfe9f0785d5f5ed46bbfc39c1d21f14/eaa

## About the Role

* Bachelor's Degree
 * 2+ years of experience in end-user support in a Microsoft/Windows environment
 * Experience with MS Office Suite, Windows 10/11, imaging, and Mac hardware
 * Knowledge of ticketing systems
 * High level of attention to detail
 * Excellent interpersonal and communication skills

## Description

The Ford Agency is actively recruiting for a temporary Help Desk Analyst to join a professional services firm based in Bethesda. This individual will join a busy team, provide support to end-users, and maintain systems and applications for the firm. The ideal candidate will have at least 2 years of help desk experience, enjoy finding solutions, and know how to deliver exceptional IT service to a broad range of professionals. This is a temporary role and is available immediately!
Responsibilities Include:

 * Resolve service requests in a timely manner to users remotely and onsite
 * Add, update, and delete user profiles and accounts
 * Assist with creating user guides for IT processes and procedures
 * Troubleshoot hardware, software, network, and application issues, Overview: Edgewater Federal Solutions is seeking a Help Desk/Desktop Support Analyst to support a federal client in Washington, D.C. This position will be a 2nd Shift (Saturday -…
 + 8 days ago, Job Description: Summary Tier 1 Help Desk Analyst Arlington, VA Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you l…
 + 1 month ago
+


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