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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Manager | IT Testing, Change, & Environmental Relations | Full-Time - Henry Ford Health - Careers Careers - **Company:** Henry Ford Health System - **Location:** Detroit, MI, United States - **Experience:** Experienced - **Contract:** Permanent contract - **Skills:** Artificial Intelligence, Data Analysis, Audit Trail, Automation of Tests, Health Informatics, Systems Development Life Cycle, Release Management, Information Technology, Epic ECSA - **Published:** July 10, 2026 - **Apply:** https://henryford.referrals.selectminds.com/jobs/manager-it-testing-change-environmental-relations-full-time-130363 ## About the Role * Bachelor's degree in Information Technology, Computer Science, Engineering, Healthcare Informatics, or a related field. * Minimum of five (5) years of experience in Epic or EMR testing, environment management, release management, and/or change coordination. * Minimum of two (2) years of prior management or supervisory experience. * Demonstrated experience operating within enterprise change management and ITSM frameworks. * Demonstrated experience partnering with operational support teams to review post go-live defects and incidents, analyze trends arising from incident tickets, and feed those learnings back into testing strategy, scope, and process improvement activities. * Practical working knowledge of automation, AI-assisted tooling, or productivity platforms used to scale testing, change, environment, or release activities without proportional increases in staffing (e.g., test automation, workflow automation, analytics, or AI-assisted planning and analysis). * Strong analytical, written, and verbal communication skills. * Proven ability to coordinate across technical, clinical, and operational stakeholders. CERTIFICATIONS/LICENSURES REQUIRED: * Epic certifications preferred, including Data Courier, HODs, or other environment related certifications/badges. * Certification or experience in SDLC, Release Management, Project Management, or ITIL preferred. ## Description The Manager - IT Testing, Change, and Environment/Release is responsible for the day-to-day leadership, coordination, and operational execution across Epic testing, Epic-aligned change management, environment allocation, and release management. This role ensures safe, predictable, and high-quality delivery of Epic functionality while protecting system integrity, clinical operations, and organizational readiness., The Manager leads a combined team supporting testing (integrated and supporting other test types), Epic change coordination, and environment/release operations, and serves as a key operational partner to application teams, infrastructure, PMO, and enterprise IT governance groups. The role operates within established enterprise change and governance frameworks while providing Epic-specific expertise, coordination, and execution. The Manager serves as a 24x7 operational escalation point and drives continuous improvement through process discipline, metrics, and effective use of tooling., * Testing Leadership and Oversight + Oversees integrated Epic testing and ensures the team supports other testing types (application, unit, MRT, regression, etc.) as able. + Organizes, directs, and manages testing activities for Epic upgrades, Service Updates (SUs), enhancements, fixes, and major initiatives. + Coordinates testing activities across iterative releases, balancing test milestones with environment availability and release schedules. + Ensures testing deliverables, milestones, risks, and outcomes are clearly documented and communicated to stakeholders. + Assists with testing strategy across decentralized application teams, providing guidance, standards, and risk awareness. * Change Management (Epic-Aligned) + Oversees Epic-specific change coordination while aligning to enterprise IT change management and ITSM frameworks. + Serves as an active member of the Change Advisory Board (CAB), providing operational insight and advocating for Epic system integrity and readiness. + Partners with the central IT Change team to ensure changes are properly vetted, packaged, scheduled, and communicated. + Enforces appropriate change controls across production and non-production environments to protect test validity and operational stability. * Environment Management * + Plans, schedules, and controls deployment and utilization of all non-production Epic environments. + Balances project, enhancement, testing, and operational needs across shared environments while mitigating conflicts and risks. + Establishes and maintains clear purpose definitions for each environment in partnership with infrastructure and application teams. + Coordinates with infrastructure, access administration, and other IT partners to ensure environment readiness, availability, and appropriate access controls. + Maintains environment calendars, utilization views, and forward-looking capacity plans. * Release Management + Oversees Epic release management activities, including upgrades, enhancements, Special Updates, and fixes. + Maintains release integrity across non-production and production environments. + Identifies and communicates interdependencies, risks, and readiness concerns associated with releases. + Participates in operational readiness reviews and go/no-go discussions for Epic releases and major events. * Process Ownership, Governance, and Continuous Improvement + Serves as the process owner for Epic environment and release management tooling, calendars, and supporting workflows. + Develops, maintains, and enforces standard operating procedures, documentation, and audit trails across testing, change, environment, and release activities. + Chairs or facilitates governance forums such as the Environment Council to drive alignment, transparency, and decision-making. + Maintains compliance with SOC, CAB, ITIL/ITSM, regulatory, and Epic standards. + Captures operational signals, lessons learned, and metrics to drive continuous improvement and risk reduction. + Performs continual review of emerging AI, automation, and AIOps capabilities applicable to testing, change, environment, and release management; evaluates tools for risk reduction, efficiency, and scalability; and partners with enterprise teams to pilot or adopt appropriate solutions where value is demonstrated. * Operational Readiness and Escalation + Serves as a 24x7 operational escalation point for testing, change, environment, and release-related issues. + Manages escalation paths and coordination across application, infrastructure, vendor, and operational teams. + Supports readiness for Epic upgrades, go-lives, environment freezes, DR cutover/cutback events, and critical fix installs. * Financial and People Leadership + Supports budget planning and maintenance activities by providing operational inputs, utilization data, and forecasting insights (budget ownership retained at the Director level). + Provides direct leadership and coaching to a team of approximately five direct reports, including testing leads/analysts and change management resources. + Supports matrixed resources and prepares for future growth as scope expands. + Fosters a culture of accountability, collaboration, and continuous improvement. ## Related Videos - [HR Tech: An Essential Ingredient for Tech-Driven Business Transformation](https://www.wearedevelopers.com/videos/1482-hr-tech-an-essential-ingredient-for-tech-driven-business-transformation) - [Data Science in Retail](https://www.wearedevelopers.com/videos/586-data-science-in-retail) - [Resilient by Design: Building Robust Architectures in High-Stakes Financial Systems](https://www.wearedevelopers.com/videos/2106-resilient-by-design-building-robust-architectures-in-high-stakes-financial-systems) - [Car's are Technology on Wheels - Impact of Software and IT Competence in Automotive](https://www.wearedevelopers.com/videos/780-car-s-are-technology-on-wheels-impact-of-software-and-it-competence-in-automotive) - [Data Science on Software Data](https://www.wearedevelopers.com/videos/162-data-science-on-software-data) - [No Keys for the Robot: GitOps as the Control Plane for Autonomous Agents](https://www.wearedevelopers.com/videos/100095-no-keys-for-the-robot-gitops-as-the-control-plane-for-autonomous-agents) ## Related Articles - [A Guide to Green Tech and Green IT Careers](https://www.wearedevelopers.com/magazine/374-a-guide-to-green-tech-and-green-it-careers) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [From developer to manager – what does it take to become an engineering manager?](https://www.wearedevelopers.com/magazine/42-from-developer-to-manager-what-does-it-take-to-become-an-engineering-manager) - [How software is steering vehicle technology](https://www.wearedevelopers.com/magazine/515-how-software-is-steering-vehicle-technology) - [The 8 Best Code Testing Tools](https://www.wearedevelopers.com/magazine/402-the-8-best-code-testing-tools) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer)