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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Salesforce Developer - Systems Engineer II (CRM) - **Company:** Covenant Consulting - **Location:** Boulder, CO, United States - **Experience:** Expert - **Salary:** $90,000.0 - $130,000.0 - **Contract:** Permanent contract - **Skills:** Application Programming Interfaces (APIs), Systems Engineering, Cloud Computing, Information Systems, Custom Software, Data Governance, Data Integration, Data Systems, Middleware, Information Technology Audit, Python (Programming Language), Uptime, Node.Js, Salesforce.Com, Systems Integration, Apex Code, Scripting, Informatica Powercenter, System Availability, Salesforce Lightning, Zapier, Reliability of Systems, Visualforce, Build Management, Information Technology, Gsuite, Hubspot, Data Pipelines - **Published:** July 10, 2026 - **Apply:** https://www.careerjet.com/job/us202c5245c616349094f5a1fb9fa0ca64/eaa ## About the Role IDEALLY LOOKING FOR SOMEONE WITH: * NON-PROFIT CLOUD * NPSP * EXPERIENCE CLOUD * EDUCATION CLOUD Lominger Top Competencies: (The key skills and qualifications that are required for job and organizational success) * Technical Skills * Intellectual Horsepower * Creativity * Collaboration * Customer Focus, * Bachelor's degree in Information Systems, Computer Science, or a related field, or equivalent professional experience. * 3+ years of experience with Salesforce configuration, integration, and support. * 3+ years of experience with APEX, Lightning Web Components, Visualforce, and Salesforce Flow. * Strong understanding of APIs, middleware, and scripting for system integrations (e.g., APEX, Python, etc.). * Familiarity with Salesforce and HubSpot platform capabilities. * Experience with data integration tools and platforms (e.g., Workato, Zapier, Informatica, or similar). * In-depth knowledge of Salesforce and HubSpot's declarative and programmatic capabilities. * Demonstrated ability to design scalable solutions and drive workflow optimization. * Excellent problem-solving and communication skills, with the ability to work across diverse teams. * Salesforce Platform Developer I certification (required); Salesforce Platform Developer II certification (preferred); HubSpot CMS Developer certification (preferred) ## Description The Systems Engineer II - CRM designs, builds, and supports scalable solutions on Salesforce, HubSpot, and related CRM platforms for Gloo360 customers. This role owns complex integrations, custom development, deployments, and Tier-3 escalations, ensuring our clients' revenue operations run reliably and efficiently. You will lead scalable implementations and mentor junior engineers while delivering high-impact CRM enhancements., Responsibilities: (Specifically defines the areas/processes that are owned in this role: The "what" needs to get done but not necessarily "how" it gets done) Technical Development * Design and build scalable technical solutions in Salesforce and HubSpot based on documented business requirements * Develop and maintain custom code (APEX, Lightning Web Components, HubL, python/node.js, etc.), Salesforce Flows, HubSpot Workflows. * Manage deployments in collaboration with System Managers, Program Managers, and Business Stakeholders. Integration Management * Ensure seamless integration across platforms including Salesforce, HubSpot, Google Workspace, and third-party platforms. * Leverage APIs, middleware (e.g. Informatica, Zapier), and custom connectors to maintain automated data pipelines. * Monitor, troubleshoot, and resolve integration issues to ensure data consistency and system reliability. Technical Administration & Support * Act as the Tier-3 escalation point for CRM (Salesforce, HubSpot, etc.) support issues. * Monitor platform performance, proactively identifying and resolving risks. * Implement data quality standards and system audit reporting. * Guide and mentor Tier 1/2 engineers on complex administration and support tasks. * Ensure compliance with data governance and security protocols. Collaboration & Stakeholder Engagement * Partner with internal teams to understand process bottlenecks and deliver effective CRM solutions. * Collaborate with key stakeholders to understand business objectives and design/implement technical solutions that meet those needs. * Occasionally communicate complex technical concepts to non-technical audiences, ensuring clarity and alignment. Documentation & Training * Develop and maintain concise documentation of CRM configurations, system automations, data mappings and integrations, as well as release notes. * Conduct training sessions when necessary to empower users and teams to effectively utilize and adopt e.g., Salesforce and HubSpot capabilities. * Regularly review and update training materials in alignment with system enhancements and platform updates. Continuous Improvement * Continuously assess CRM processes to identify opportunities for optimization, scalability, and automation. * Stay informed on platform updates from e.g., Salesforce and HubSpot, recommending and implementing enhancements where beneficial. * Regularly assess and refine workflows and configurations to meet organizational goals. Key Performance Indicators: (The expected results and quantitative metrics that will be evaluated to determine job success) * System Uptime: Maintain consistently high availability of Salesforce, HubSpot, and similar CRM platforms. * Issue Resolution Time: Resolve 90% Tier-3 issues within corresponding SLA. * Backlog Management: Reduce outstanding Tier-3 technical backlog by 30% quarter-over-quarter * Process Automation: Increase automation coverage; reduce manual interventions across CRM processes. * User Satisfaction: Maintain internal stakeholder satisfaction through qualitative feedback and support responsiveness. * Integration Success: Ensure reliable operation of integrations between Salesforce, HubSpot, and related platforms. * Documentation Quality: Ensure technical/process documentation is accurate, up-to-date, and accessible. ## Related Videos - [Strategies to accelerate SaaS Application Development](https://www.wearedevelopers.com/videos/1078-strategies-to-accelerate-saas-application-development) - [HR ROBO SAPIENS: Decoding AI Agents and Workflow Automation for Modern Recruitment](https://www.wearedevelopers.com/videos/1470-hr-robo-sapiens-decoding-ai-agents-and-workflow-automation-for-modern-recruitment) - [DevOps at Netflix](https://www.wearedevelopers.com/videos/270-devops-at-netflix) - [Recruitment Reinvented: Bold strategies and the $10K signing incentive](https://www.wearedevelopers.com/videos/1068-recruitment-reinvented-bold-strategies-and-the-10k-signing-incentive) - [Create a Programmatic SEO Project Using Next.js and Static Site Generation](https://www.wearedevelopers.com/videos/449-create-a-programmatic-seo-project-using-next-js-and-static-site-generation) - [Leading with Reliability: Applying SRE Principles to Build Stronger Engineering Organizations](https://www.wearedevelopers.com/videos/100185-leading-with-reliability-applying-sre-principles-to-build-stronger-engineering-organizations) ## Related Articles - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [Find a Developer Job: 12 Best Job Sites For Developers](https://www.wearedevelopers.com/magazine/165-find-a-developer-job-12-best-job-sites-for-developers) - [Why Upskilling And Reskilling is Important For Developers](https://www.wearedevelopers.com/magazine/428-why-upskilling-and-reskilling-is-important-for-developers) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated) - [Software Developer Salary in Switzerland [2023]](https://www.wearedevelopers.com/magazine/215-software-developer-salary-in-switzerland-2023) - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers)