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# Trade OMS Application Production Support Engineer (Python)

- **Company:** Talan LLC
- **Location:** New York, NY, United States
- **Experience:** Experienced
- **Salary:** $100,000.0 - $130,000.0
- **Contract:** Permanent contract
- **Skills:** Algorithmic Trading, Confluence, JIRA, Bash Shell, Financial Information EXchange, Python (Programming Language), Runbook, Shell Script, SQL Databases, Extensible Markup Language (XML), Grafana, Servicenow
- **Published:** July 10, 2026
- **Apply:** https://www.careerjet.com/job/usa0d08bd3925d6ace0db72e59394e6a5b/eaa

## About the Role

* Solid experience in application production support, ideally in a fast-paced trading environment
 * Strong skills in Python, shell, SQL, and familiarity with ServiceNow, JIRA, XML, and FIX Protocol
 * Good understanding of equities markets and trading platforms (OMS, EMS, SOR)
 * Comfortable reading logs and FIX messages to troubleshoot and find root causes
 * Strong communicator, able to explain technical issues clearly to both technical and business teams
 * Able to stay calm and prioritize well when things get stressful

## Description

We're looking for an Application Production Support Engineer to join our team and support critical trading applications for our Electronic Execution platform. The ideal candidate has hands-on production support experience, is comfortable working under pressure, and knows how to keep trading systems running smoothly day to day.
Role and responsibilities

 * Handle critical production issues, applying the right troubleshooting process to get systems back up fast
 * Work with business users to gather requirements and manage problems, changes, and incidents (ServiceNow, JIRA, Confluence)
 * Build and maintain run-books, SOPs, and training material, and help train the team
 * Set up monitoring and alerts (GENEOS, Open Search, Grafana) to catch issues before they escalate
 * Automate routine checks with Python and shell scripting to cut down manual work
 * Run root cause analysis after incidents and support audit, compliance, and business continuity efforts


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