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# Product Owner

- **Company:** BNP Paribas
- **Location:** Solihull, UK
- **Contract:** Permanent contract
- **Skills:** Agile Methodology, Online Banking
- **Published:** July 10, 2026
- **Apply:** https://uk.indeed.com/viewjob?jk=aead0142e3a3b6e7

## About the Role

Experience in leading the development and delivery of digital product roadmaps

Testing digital propositions before they go to market with customers

Evidence of working in a partnership with a wide range of corporate cross functional teams

Excellent understanding of digital CX development and UX best practice

A proven track record of product ownership in an agile digital context

Ability to work at pace and delivering projects within agreed timelines

## Description

To support business and customer value growth through development and optimisation of our customer application journeys based on customer, partner and market insight.

The role holder will act as senior product owner leading IT squads and business functions to define and deliver customer experience (CX) improvements and functionality that:

Increases digitisation of our business and reduces customer and colleague effort

Improves customer conversion - and delivers increased sales revenue

Improves Net Promoter Score (NPS)

Key Responsibilities

Own and drive the product roadmap for core digital credit application journeys and shared platform features, delivering seamless customer experiences across multiple business lines.

Shape product strategy and prioritisation using customer, market and conversion insights, working closely with cross-functional stakeholders and external partners.

Lead Agile product squads to deliver high-impact enhancements that improve conversion, reduce customer effort and support over 2 million credit applications annually.

Manage end-to-end application journeys, including ID authentication, Open Banking and bank details collection, ensuring scalable and efficient processes.

Collaborate with Technology, Credit Risk, Fraud, and strategic partners to deliver innovative capabilities that enhance decisioning, automation and journey performance.

Build deep expertise in key customer journeys while leading cross-platform initiatives that introduce new functionality, improve usability and support partner adoption., We're committed to creating an inclusive workplace and ensuring equal opportunities for all, regardless of age, disability, gender, identity, race, religion, sexual orientation, or background.


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