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# AI/ML Contact Center Engineer

- **Company:** Amazon.com, Inc.
- **Location:** Phoenix, AZ, United States
- **Contract:** Temporary to permanent
- **Skills:** Java (Programming Language), Automatic Call Distributor, Artificial Intelligence, Continuous Integration, Data Centers, Github, Python (Programming Language), Natural Language Processing, Google Cloud, Api Design, Microservices
- **Published:** July 10, 2026
- **Apply:** https://www.careerjet.com/jobad/usb0fdf5a687f85ea0ae7fd65d508fea67

## About the Role

We are seeking experienced Software Engineers with strong expertise in Python or Java development and hands-on experience building AI-powered Contact Center solutions.
Must-Have Experience
Strong development experience in Python and/or Java
Experience with API development and Microservices Architecture
Hands-on experience with AI/ML and Natural Language Processing (NLP)
Experience working with GitHub, GitHub Actions, and CI/CD pipelines
Experience with Five9 Contact Center Platform
Experience with contact center call routing and orchestration
Hands-on experience anyone of below with:
Google Cloud Platform (GCP)

## Description

We are seeking a Construction Project Engineer with experience supporting the construction of ground-up hyperscale data centers. This is an excellent opportunity for someone lookin…

 + 19 hours ago


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