> Markdown version of [/jobs/ext/1229044-mass-market-solutions-engineer](https://www.wearedevelopers.com/jobs/ext/1229044-mass-market-solutions-engineer). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Mass Market Solutions Engineer - **Company:** Zoom Video Communications, Inc. - **Location:** Lincoln, NE, United States (Remote available) - **Experience:** Expert - **Salary:** $131,200.0 - $262,400.0 - **Contract:** Permanent contract - **Skills:** Artificial Intelligence, Software as a Service, Collaborative Software, Customer Interaction Management (Software), Packet Analyzer, Information Technology, Cisco - **Published:** July 10, 2026 - **Apply:** https://www.juju.com/job/00000000gf1l8h ## About the Role What makes this opportunity exceptional is our collaborative culture-you'll build deep technical expertise while developing strong cross-functional relationships that span the organization. Our peer mentorship model ensures you'll quickly acclimate to both the technical intricacies of Zoom and the professional skills needed to thrive, setting you up for long-term career success. We are seeking a highly motivated, eager to learn professional with strong communication skills and a growth mindset to demonstrate the business value of our AI-powered, all-in-one collaboration platform to customers. This individual is passionate about unified communications and contact center technologies. The ideal candidate will bring hands-on experience with SaaS solutions including Meetings, Video, Voice, Contact Center, and ISV integrations. Competitive (Microsoft, Amazon, RingCentral, 8x8, Cisco) &/or legacy on-premise systems knowledge is a plus., + 5+ years of technical experience in SaaS technologies SaaS Collaboration Sales, Customer Success, or Tech Support experience (i.e. conferencing, voice, UCaaS, CCaaS) + Exceptional ability to communicate complex technical concepts clearly and effectively across diverse audiences-from technical experts to business stakeholders-in both intimate settings and large-scale presentations + Understanding of solution sales and the sales cycle + Be flexible and able to function in a high growth environment + Be adaptive to the rapid changes and enhancements of a UCaaS solution across all product lines + Typically requires Bachelor of Science (BS) / Bachelor of Engineering (BE) or equivalent Desired Skills + Experience in customer facing technical role is preferred + Knowledge of traditional voice communications systems and applications + Working knowledge of packet captures - how to read and decipher + End-to-end IT systems knowledge + Formulate and communicate a technical solution / vision + Understand Zoom partner and ecosystem partners, products and applications + Competitive knowledge in UCaaS and ISV market ## Related Videos - [Strategies to accelerate SaaS Application Development](https://www.wearedevelopers.com/videos/1078-strategies-to-accelerate-saas-application-development) - [MySQL Protocol Features You Should Be Aware Of](https://www.wearedevelopers.com/videos/100267-mysql-protocol-features-you-should-be-aware-of) - [How Cisco embraced a DevOps culture within its network engineering team](https://www.wearedevelopers.com/videos/99-how-cisco-embraced-a-devops-culture-within-its-network-engineering-team) - [Beyond the Hype: Building Trustworthy and Reliable LLM Applications with Guardrails](https://www.wearedevelopers.com/videos/1594-beyond-the-hype-building-trustworthy-and-reliable-llm-applications-with-guardrails) - [Hiring AI Native Talents](https://www.wearedevelopers.com/videos/100268-hiring-ai-native-talents) - [Brewing Tea over the Internet](https://www.wearedevelopers.com/videos/697-brewing-tea-over-the-internet) ## Related Articles - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [5 Reasons Why Attending Conferences in 2026 Matters More Than You Think](https://www.wearedevelopers.com/magazine/692-5-reasons-why-attending-conferences-in-2026-matters-more-than-you-think) - [IT Webinars for Programmers to Stay Updated](https://www.wearedevelopers.com/magazine/351-it-webinars-for-programmers-to-stay-updated) - [Tips on mastering remote job interviews](https://www.wearedevelopers.com/magazine/23-tips-on-mastering-remote-job-interviews) - [What Makes WeAreDevelopers World Congress Different From Every Other Tech Event?](https://www.wearedevelopers.com/magazine/701-what-makes-wearedevelopers-world-congress-different-from-every-other-tech-event) - [Why Attend a Developer Event in 2026?](https://www.wearedevelopers.com/magazine/688-why-attend-a-developer-event-in-2026)